This problem started about two weeks ago.  Whenever I try to print an email using Outlook Express 6.0 (my OS is XP), I get this window:

Internet Explorer Script Error

! An error has occurred in the script on this page.

Line:  1344
Char:  1
Error:  Unspecified error.
Code:  0
URL:  res://C:\WINDOWS\System32\shdoclc.dll/preview.dlg


Do you want to continue running scripts on this page?
     Yes      No


No matter whether I click on Yes or No, nothing changes, and I still cannot print.  I can print web pages no problem.  I can also copy emails, paste them into Word, and print them.  But I have to do two copy-and-pastes since I have not found a way to copy the headers and the text at the same time.  Even knowing how to do that would be an improvement.

Anyone have an answer?  Thanks. Bob G.

Bob,

I'm having the same problem with America Online and getting the same error message when I try printing. I haven't found any solutions on the Internet, and America Online support hasn't been able to help me.

The only work-around that I've found is to do a print preview first and then print from the preview. I don't know whether that will work in Outlook Express, but it is worth a try.

Hope this helps,
Christian A-S

Christian, thank you for your reply. Hearing that someone else has a similar problem is reassuring, in an odd way. I got excited at the possibility of a work-around, but alas, in my Outlook Express there is no Print Preview. Maybe there would be, but when I click on File and then on Print, I instantly get the error message, rather than any options listed under Print.

Again, I appreciate your response. Let's hope someone else knows how to fix this.

Bob G.

I finally found a solution, Bob!

Go to http://forums.devshed.com/t133545/s.html and read post #4 from "admin_matt." His solution solved my printing problem and has not created any other problems.

The problem for me is that I didn't have another computer to export from, so I risked editing the registry myself. I first used the registry editor and found that my registry was missing the last 6 keys that admin_matt mentions. I then read Microsoft Knowledge Base Article 322756 "How to back up, edit, and restore the registry in Windows XP." Using the instructions for "Locating a subtree...", "Adding a key", and "Adding a value", I was able to add the keys and fix my printing problem.

I don't know about you, but I'm not a techie by profession, so editing the registry was scary. If you want more guidance, I'd be happy to give you more detailed instructions. I'm so happy that I fixed it that I'm willing to help anyone else who has been pulling out their hair over this.

Good luck! :)

Regarding the script errpr, with Internet Explorer opened, go to Tools, Internet Options, under the Advanced tab check "Disable script debugging", click Apply, then OK.

As to printing an email message, it's easier to copy and paste the message into a Word program and the print from there.

Hope this helps!
Whiskey14

I had the same error situation under Windows ME, and also tried admin_matt's solution from
http://forums.devshed.com/archive/t-133545
In my situation the following 2 registry entries have been missing, I exported them from my Windows 98SE and imported them to my Windows ME. Now the printing out of Outlook Express works again.

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}]
@="ISequentialStream"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}\NumMethods]
@="5"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}]
@="IStream"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}\NumMethods]
@="14"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

Thank you very much admin_matt!

Well you probably don't have a printing service

I found that entering this command via.

Start > Run

And then type

regsvr32 shdocvw.dll

I think it reconnects shodocvw.dll with all files it should link to, like preview.dlg.

I can't recall were I discovered this, but I've had that problem before and it reoccured recently, and thankfully that command (that I'ld totally forgotten about) was still in the list of recent commands.

There are a number of weird problems that it fixes, including not opening webpages in new windows in Internet Explorer. Searching on the web I've found a few others you can try...

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

Not used these myself but they tend to clear up explorer errors caused by scripting.

Refer to Jori's solution - this is THE fix. Works for windows 98SE as well

Hi,
The easiest way to solve not being able to print email is just to simply re-install Internet Explorer 6.
From the Windows Update Setup files, click on the IE6setup.exe.
Then, choose the Custom re-install.
Click on Internet Explorer and Outlook Express.
After re-booting, the printing should work fine.
Best wishes,
fredg

I have had the same problem at work, but it has been resolved. Solution:

In Internet Explorer, go to "View", then down to "Encoding", [make sure that 'auto-select' is NOT selected, if it is un select it] then select "Unicod (UTF-8)"

Repeat the same process for Outlook Express.

This will resolve your issue so that you will be able to print.

Quote:

---

Originally Posted by DMaple

I found that entering this command via.

Start > Run

and then type

regsvr32 shdocvw.dll

I think it reconnects shodocvw.dll with all files it should link to, like preview.dlg.

I can't recall were I discovered this, but I've had that problem before and it reoccured recently, and thankfully that command (that I'ld totally forgotten about) was still in the list of recent commands.

There are a number of weird problems that it fixes, including not opening webpages in new windows in Internet Explorer. Searching on the web I've found a few others you can try...

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

Not used these myself but they tend to clear up explorer errors caused by scripting.

---

I tried your solution running regsvr32 shdocvw.dll and it solved my printing HTML emails in outlook - GREAT
Problem is that now everything goes very, very slowly!

Any ideas? I haven't tried your other ideas - should I?

Hi There

I also recently had this problem, I tried all the other fixes around including all of the Microsoft Knowledge base fixes, none of them worked, I then linked from this forum to an article where they imported the registry settings from a win2k machine! This fixes the problem totally! :)

To save people the bother I have zipped up the registry files and a readme for people to try it themselves, takes about 1 min to do and will save you a lot of messing around, this worked 100PC for me! I am hosting the file on my website, here is the link to it.

Hope it sorts it

Cheers

Knoxie

Registry Fix for Outlook Express Printing Script Error

Hi Knoxie

I tried your solution and I think its better (?) but it is still not back to normal. Problem also affects MS Word but I can't remember if it did before. Printing still takes ages. Any other ideas (I know it is asking a lot!)? Im about to try manually editing the registry with Jori's Sep 19, 2004 12:21 AM posting but this scares the watsit out of me!

Best
Nostik

Hello

Hmm I haven't had the problem in word? Before you do anything I would uninstall and re-install your printer drivers, then if you can reinstall word, this will be the easiest way around it, I'm taking that you have tried some of the other fixes in this thread first? There is also a link on this message to a closed topic where this is discussed as well, all the best!
I exported those registry files from my old win2k machine, it totally fixed the problem, by the way I got the problem from uninstalling some shareware mouse program, I have since deleted it and can't rem the name, it had a really bad uninstall script though, the answer is leave the program I guess if you are not sure! :mad: good luck :)

Knoxie

Knoxie, Cristian and "admin_matt" from forums devshed.com

Go to http://forums.devshed.com/t133545/s.html and read post #4 from "admin_matt." His solution solved my printing problem and has not created any other problems.

:)
Just wanted to say thanks. Knoxie's zip file (three posts above this) was way too easy. Imported reg files worked perfectly. After two days of Googling this thread was the light at the end of the tunnel. My problem was first evidenced by an inability to copy and past attachments from Outlook. Kept getting a "cannot create another system semaphore" error. Stumbled into the html print problem later and that led me here.
Bill

To fix this problem, register the Ole32.dll file. Follow these steps:

1. Click Start, click Run, type the following command in the Open box, or cut n paste it

Regsvr32.exe %Windir%\System32\Ole32.dll

2. click OK.

Interesting side effect to the reg fix from knoxie is that it has restored touchpad scroll functionality in Firefox on my Inspiron 4000. I had given up on solving that. Worked in all applications except Firefox.
Now everything is perfect. I'd love to know which software install hosed it up in the first place. I've come across lots of people with the problem but never a solution.
Bill

Hello Bill

Glad that sorted that for you! I think ill try the fix on my notebook as it also lost scroll in Firefox! Ha ha thanks for the heads up on that one, it is so annoying when you can't simply print an e-mail!

All the best

Knoxie

Quote:

---

Originally Posted by shortfatbloke

To fix this problem, register the Ole32.dll file. Follow these steps:

1. Click Start, click Run, type the following command in the Open box, or cut n paste it

Regsvr32.exe %Windir%\System32\Ole32.dll

2. click OK.

---

Hi

Depending on the problem and what files are missing this doesn't always work I tried this before I did the registry fix and it didn't work for me, the registry fix did though.

Cheers

Knoxie