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    poopsey's Avatar
    poopsey Posts: 2, Reputation: 1
    New Member

    Jan 3, 2009, 03:33 PM
    Word Doc Scan
    I have AVG anti-virus and word docs keep constantly asking for scan before opening if they even open at all. A few months ago had a problem with files because Word docs wouldn't open at all. Now just get scan requests.
    bigbull15's Avatar
    bigbull15 Posts: 1, Reputation: 1
    New Member

    Jan 3, 2009, 04:00 PM

    Search your computer for the file and delete it. Make sure you have Word closed before you delete.
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert

    Jan 3, 2009, 04:35 PM

    No, do not delete your NORMAL.DOT unless you are still having problems today just opening Word to a blank document. Are you?

    Your original question doesn't make it clear whether you're having problems opening Word to blank documents to make new docs, or if you are getting scan requests with you try to open EXISTING documents.

    If you're getting scan requests when you open existing docs, that's just good computing and you should let AVG scan the docs.
    poopsey's Avatar
    poopsey Posts: 2, Reputation: 1
    New Member

    Jan 3, 2009, 04:44 PM
    Word Docs are asking for scans on new docs and existing docs but takes 2-3 min. to open. Have looked at AVG can't find what to do there.

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