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KarloPalma · Aug 27, 2006, 07:39 PM

Hi all,

I'm having trouble getting my Insert -> Local File option to work in
Word. When I click on it, the Select File window does not pop up. In
Fact it doesn't do anything, except for a quick hourglass then back to
Normal cursor.

I'm using Office 2000 which is running off the server.
If there is anymore information you require, please ask. I'm anxious to fix this problem.

CHeers

Dale F Wiley · Oct 24, 2006, 02:29 PM

Hi,

When Word starts misbehaving the prudent thing to do is to simply replace Normal.dot.
(Normal.dot is the default template for Word.)

If you have significantly modified or configured the Toolbars as I have you might want to make a backup copy of Normal.dot so you could restore it if necessary.
(If this is true there should already be a backup copy)

Delete Normal.dot

Close Word

Use the Find/Search Files or Folders feature of Windows Start, Find or Start, Search

All Files and Folders

Type in Normal.dot

Search Drive C:

Select Search or Find

You should see either Normal.dot or Normal in the search results depending on how you configured the Folders.

Delete it and if you see ~ormal.dot, ~$ Normal.dot.doc or ~normal.dot delete those also to your Recycle Bin.

When you start Word again it will create a new normal.dot that is the default Document1.doc.

Good luck.

Dale :-)