I am on my 3rd router trying to solve this problem originally thinking it was the brand of router. I now have a netgear router and I am trying to run it on Windows XP system, the problem is this: once inserting the program cd into the desktop and loading it up I have went through all the prompts and instructions hooking the router up. I have a DSL internet hook-up which works fine until hooking up through the router. All of the lights that are supposed to be lit on the router are lit once hooked up, the program shows active internet connection but once it tries to connect it says connection failed. Now I am assuming it is an internet connection option problem but I can't figure it out and no one seems to have the answer! Any help would be appreciated thanks for the help!