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    MarkVerm's Avatar
    MarkVerm Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jan 3, 2012, 12:30 PM
    Remote does work from more than 5 feet
    Since the light wasn't working with the old remote, I got a replacement remote and wireless unit that I installed. Now the light and fan work, but only from about 5 feet or less. The directions say that the antenna has to be "showing." Does that mean that I have to have the wire coming OUT OF the screw hole? (I've never seen that on a ceiling fan before.). I did go inside and drop the antenna down a bit from the unit, within the metal housing of the fan itself, but that only helped a little bit.
    cmeeks's Avatar
    cmeeks Posts: 754, Reputation: 64
    Senior Member
    		  
    #2

    Jan 4, 2012, 09:08 PM
    What is the remote for?
    Basic trouble shooting for IR remote.
    • Make sure remote has fresh batteries
    • Make sure the IR receiver on the equipment is clean and has no obstructions within the line of site
    • Make sure there are no obstructions in a direct line between remote and receiver.
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