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    VanessaWallaceK's Avatar
    VanessaWallaceK Posts: 3, Reputation: 1
    New Member
    		  
    #1

    Sep 16, 2009, 12:08 AM
    Outlook won't send message on wireless connection
    Can receive but not send messages from outlook.
    Message is
    Outlook is unable to connect to outgoing (SMTP) server'

    All settings same as office computer where all works fine and have tried a USB connection of a friends and it works with that, but not wireless. Have tried 2 different wireless connections, but get same message.

    Any suggestions??
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Sep 16, 2009, 03:18 AM

    Sounds like the wireless connection can't find your Mail service's SMTP server. Have you talked to them for tech support?
    VanessaWallaceK's Avatar
    VanessaWallaceK Posts: 3, Reputation: 1
    New Member
    		  
    #3

    Sep 16, 2009, 04:29 AM

    Yes, but they do not seem to be able to assist advising all settings the same as I already have.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #4

    Sep 16, 2009, 04:36 AM

    Can you ping their server while on wireless? Can you browse the Net?
    VanessaWallaceK's Avatar
    VanessaWallaceK Posts: 3, Reputation: 1
    New Member
    		  
    #5

    Sep 16, 2009, 04:36 AM
    Hi have just been contacted by someone else with same problem.

    Simply had to change SMTP port number to 8889.

    Thanks for your help.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #6

    Sep 16, 2009, 04:36 AM
    So you are trying to use your work laptop on your home wireless? Are you using Outlook to reach an Exchange server?
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