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    mlanglais's Avatar
    mlanglais Posts: 5, Reputation: 1
    New Member
     
    #1

    Dec 20, 2007, 07:40 PM
    Windows Vista Premium Error 8024402C
    Hi

    Unable to get Microsoft Windows Update, error 8024402C on Windows Vista Premium with Norton Security.

    Michel..
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
     
    #2

    Dec 20, 2007, 08:23 PM
    I would disable Norton - do your update and then start your Norton again
    When did this start happening, did it work before.
    Have you checked out MS for that Error code??
    Here's the link for explanation of error if you haven;'t already been there

    http://windowshelp.microsoft.com/Win...504611033.mspx
    biggsie's Avatar
    biggsie Posts: 1,267, Reputation: 125
    Ultra Member
     
    #3

    Dec 20, 2007, 08:27 PM
    You may receive an error message when you search for available updates on the Windows Update Web site or on the Microsoft Update Web site Check this link

    0x8024402C or 0x8024502d error codes
    To resolve these errors, remove characters from the proxy exception list, and then clear the proxy cache. To do this, follow these steps:
    1. Open Internet Explorer.
    2. On the Tools menu, click Internet Options.
    3. Click the Connections tab, click LAN Settings, and then click Advance.
    4. Delete any entry in the Exceptions section.
    5. Quit Internet Explorer.
    6. Click Start, click Run, type cmd, and then click OK.
    7. Type the following commands.
    Press ENTER after each command.

    proxycfg -d
    net stop wuauserv
    net start wuauserv
    mlanglais's Avatar
    mlanglais Posts: 5, Reputation: 1
    New Member
     
    #4

    Dec 27, 2007, 08:04 PM
    Hi

    Update working now.
    Tried all what was suggested still did not work.
    Found network adapter tcp/ipv4 was set to use DNS server address...
    Selected to obtain automatically.
    This may have occurred after I installed MSOffice XP Small Business edition 2002, with MicroSoft Outlook..

    Thank you for your help.

    Michel..

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