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    Andriean's Avatar
    Andriean Posts: 50, Reputation: 1
    Junior Member
    		  
    #1

    Oct 13, 2009, 04:43 PM
    Sound Went out Today on Windows XP
    I have a Gateway GT4016 with Windows XP. No major issues. The sound went out today.
    There are no conflicts under the device manager tab for the item, and the speakers are hooked up and have power. What else could be the problem?
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #2

    Oct 13, 2009, 05:10 PM
    Quote Originally Posted by Andriean View Post
    What else could be the problem?
    Have you checked the simple stuff?
    • Cable unplugged from speakers or sound card.
    • Volume control panel overall mute is on/specific output muted.


    Try headphones or other speakers to isolate problem to computer or speakers.
    Andriean's Avatar
    Andriean Posts: 50, Reputation: 1
    Junior Member
    		  
    #3

    Oct 13, 2009, 05:30 PM

    Speakers are hooked up and have power, of course I already told you that but...

    Nothing is muted...

    No recent software or driver changes...

    Still no alerts under device manager tab...

    I'm hoping to avoid reinstalling XP
    Andriean's Avatar
    Andriean Posts: 50, Reputation: 1
    Junior Member
    		  
    #4

    Oct 13, 2009, 05:42 PM

    The Realtek Audio HD Manager also tells you when a jack has been plugged in. There's an option to test the 2CH speaker, but I still get no sound.
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #5

    Oct 13, 2009, 07:39 PM
    Again, either the computer's audio output or the speakers need to be independently verified to determine which isn't working. If you have a CD drive, plug the speakers into the headset jack and stick in an audio CD. Also reboot the computer.

    Reinstalling XP would be an over-reaction at this stage.
    Andriean's Avatar
    Andriean Posts: 50, Reputation: 1
    Junior Member
    		  
    #6

    Oct 14, 2009, 09:16 AM

    Booted PC and sound works again, however it's on the quiet side. It may have been a fluke. The sound card is integrated onto the motherboard. I hope audio jacks are not becoming loose.
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #7

    Oct 14, 2009, 02:32 PM
    Did any software, such as a game, crash before the sound went out? Sometimes that will corrupt the driver/hardware state.
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