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    bebjan's Avatar
    bebjan Posts: 1, Reputation: 1
    New Member
    		  
    #1

    May 13, 2011, 10:05 AM
    Windows 7 not picking up DVD rom error code 19
    How do I solve the following error in my DVD rom , I'm using windows 7 on dell

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    I tried reinstalling the driver but that didn't work. I've found solutions but they are for vista and xp, will it work in windows 7 as well ?
    FadedMaster's Avatar
    FadedMaster Posts: 1,510, Reputation: 148
    Ultra Member
    		  
    #2

    May 13, 2011, 08:14 PM

    how to fix code 19 errors problems in windows 7 - Microsoft Answers

    :)

    In most cases, Vista solutions will work in 7 also. But it is smart to ask, just as you have. The above link is to MS's tech support and they list a more simplified breakdown of the steps to take to try to fix the issue.
    Appzalien's Avatar
    Appzalien Posts: 540, Reputation: 57
    Senior Member
    		  
    #3

    May 16, 2011, 05:51 PM
    How exactly did you reinstall optical drive drivers? Did you do it from Device Manager? Is your optical drive IDE or Sata?
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