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    kktobias's Avatar
    kktobias Posts: 21, Reputation: 1
    New Member
    		  
    #1

    Jan 10, 2008, 06:52 PM
    Password manager software
    Hello. I bought password manager software. I installed it with no problem. It is supposed to run up in my toolbar but it doesn't. I went to view, toolbars, and I click on password manager but it won't put a check mark behind it and then I cannot use the software. This is a brand new computer and I am running norton. Does this have anything to do with it. I am running windows vista? Thanks
    biggsie's Avatar
    biggsie Posts: 1,267, Reputation: 125
    Ultra Member
    		  
    #2

    Jan 10, 2008, 07:20 PM
    In a gray area of your toolbar -- right click -- a popup menu should appear

    Is your toolbar there and is it checked -- there is a possibility that it is not

    Compatible with Vista -- Don't think Norton would stop it from showing up
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #3

    Jan 10, 2008, 09:33 PM
    As above post states, may not be vista compatible, you should have a program listed for the software when you click on the start button and then programs? Click on the app to open it and see if there are Options that you can set to always start with windows
    kktobias's Avatar
    kktobias Posts: 21, Reputation: 1
    New Member
    		  
    #4

    Jan 14, 2008, 06:41 AM
    Quote Originally Posted by biggsie
    In a gray area of your toolbar -- right click -- a popup menu should appear

    Is your toolbar there and is it checked -- there is a possibility that it is not

    compatible with Vista -- Don't think Norton would stop it from showing up
    I tried that. The checkmark won't stay. Basically I can't check mark it. I tested the other programs and I didn't have a problem except for this one
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #5

    Jan 14, 2008, 07:19 AM
    If it was not Vista compatible it wouldn't have installed. Have you tried contacting their tech support?
    kktobias's Avatar
    kktobias Posts: 21, Reputation: 1
    New Member
    		  
    #6

    Jan 14, 2008, 07:43 AM
    I tried. I haven't heard back from them :(
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #7

    Jan 20, 2008, 05:09 PM
    Try and right click on the app and run as administrator
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