Have a 3.5 HP toro snowblower Model #38182 serial 21004340 with a Tech eng.

With electric start

The elect starter does not turn the flywheel but starter motor spins.

The gear does not seem to engauge the flywheel or at least it looks like
It is not engauged and I can put a finger on the gear and stop the gear.

Snowblower starts/runs fine with the rope recoil.

I did peek into the eng.compartment and the starter is not loose

Any ideas of what to look for/at when I remove the cover?