My Genie Pro 88 is about 18 years old.
Suddenly it seems to only open. To close it, I must pull the emergency handle to disconnect it, then close manually.
However, if I reconnect the mechanism once the door is closed, it opens just fine by remote or by hard wire.
If the door is in the open position and I activate the button (either hard wired or remote), absolutely nothing happens. The motor just doesn't come on.
Anyone have any ideas?