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    Bellafalls's Avatar
    Bellafalls Posts: 1, Reputation: 1
    New Member

    Dec 13, 2016, 09:41 PM
    Bypass Google account
    Okay I bought a Alcatel one touch used tablet and when I try to sign into my Google account it says this device was reset to continue sign in with a Google account that was previously synced on this device. I tried talking to the previous owner but she won't respond and I tried a hard reset on this tablet but it still does the same.
    CravenMorhead's Avatar
    CravenMorhead Posts: 4,532, Reputation: 1065
    Adult Sexuality Expert

    Dec 14, 2016, 08:42 AM

    Are you sure that it isn't a stolen tablet?

    Try calling Alcatel customer support and seeing if there is something else you can do. There is a the software reset, but I know there is also a hard factory reset as well, it is usually harder to do.

    Look at this site, it might help.

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