Ask Experts Questions for FREE Help !
Ask
    beth911's Avatar
    beth911 Posts: 499, Reputation: 6
    Full Member
    		  
    #1

    Jan 26, 2008, 02:46 AM
    Spy ware doctor
    I had spy ware doctor on my computer but now it won't open up but a little eindow pops up and all it is it has a button that says "send bug report" and I can't get out of it and I can't hit that button. I can't use spyware doctor. And my computer keeps messing up really bad.
    I need to know of something free that I can use to protect it from viruses.
    I'm afraid I will download something that will just cause more viruses. And I can't get the spyware doctor thing to work at all.
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    Jan 26, 2008, 02:54 AM
    Spyware Doctors is NOT protection against viruses, but as the name suggests spyware.

    Now it sounds like you need to do some maintenance.

    Here's my usual C&P for cases like this:

    Quote Originally Posted by Curlyben's maintenance tips
    When was the last time you did some serious maintenance on your system ?

    System maintenance includes:
    Defrag
    FULL patching
    Virus scanning
    Spyware scanning
    removal of rubish files

    Defrag is an inbuilt function in XP.
    Open My Computer > Right click C: > Tools Tab and its there.

    To make sure everything is running fine run both anti virus and anti spyware apps in normal AND safe modes. (make sure that they are updated first ! ;)) (AVG is good and free AV)
    (A couple of good removal tools are Spybot and Adaware)

    ALso an on line virus and spyware scanner is Trend Housecall

    Just a note: actively running two AV's on one machine can cause problems.
    So if you are thinking about it make sure your current one is disabled first.
    Same thing applies to online scanners as well.

    Removal of junk files is easy with CCleaner a free app that does exactly what

    If all this fails then a repair install may be in order:

    Here's the official Micro$oft way of doing it,
    and Here's one with screen shots.

    Basically this installs windows over the top of your current setup.
    So you don't loose any information you already have.
    This lot should resolve your issue.
    beth911's Avatar
    beth911 Posts: 499, Reputation: 6
    Full Member
    		  
    #3

    Jan 26, 2008, 03:02 AM
    I defragmented it like a few days ago and I do it quite often. Sometimes I can't even do that though because my computer is so screwed up and no one will take it in to get it fixed and I can't do anything about it.
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #4

    Jan 26, 2008, 03:07 AM
    Read the whole post rather than just the bits you like and it will help.
    beth911's Avatar
    beth911 Posts: 499, Reputation: 6
    Full Member
    		  
    #5

    Jan 26, 2008, 03:09 AM
    I read the whole thing and when I click on those links my computer won't go to them... so I typed them in myself and the ones I've been to so far, when I click the "download" it never does anything.
    beth911's Avatar
    beth911 Posts: 499, Reputation: 6
    Full Member
    		  
    #6

    Jan 26, 2008, 03:09 AM
    I'm surprised I can even come here. It's not letting me do anything
    biggsie's Avatar
    biggsie Posts: 1,267, Reputation: 125
    Ultra Member
    		  
    #7

    Jan 26, 2008, 04:34 AM
    Go to SAFE MODE with networking -- run a scan with one of these programs

    BitDefender Online Scanner - Free Online Virus Scan

    The home of Spybot-S&D!

    Trend Micro HouseCall - Free Online Virus and Spyware Scan - Trend Micro USA

    Also use this program to get rid of junk

    Download CCleaner 2.04.543 - filehippo.com

    Download Latest Version Of Ccleaner and run it
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Glass ware [ 5 Answers ]

I have a blue perfect mason jar--no lid------older Dr. Pepper glass bottle 6 1/2 oz 10-2-4 markings, liquor bottle half pint with clear shield and a liquor 1 pint with a clear heart on both sides. Trying to find values of these?

Sonar LE music soft ware or cakewalk for key boards [ 2 Answers ]

OK so like I got this soft ware caled sonarLE or cakewallk I need help with it , every time I put my keyboard in to the comouter threwe midi it will record but not with the sounds on my key board so you as you can tell I need help

Win-Spy [ 5 Answers ]

Hello, I have this program called win-spy installed on my computer. There is supposed to be some keystroke that allows access to it, but I don't know what it is. The program is used to keep an eye on what is being done on the computer, but I don't want it on there and the only way to remove it...

Best protection for SPY? [ 6 Answers ]

My husband and I recently got a spy virus on our new computer. We were somehow able to "back-date" the computer, so it made it like it was when we first bought it, and now no more pop-up's... which is good. But sometimes we will try to go to a website and an error message will come up saying we...

View more questions Search