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    frustratedcomp's Avatar
    frustratedcomp Posts: 1, Reputation: 1
    New Member
     
    #1

    Aug 7, 2008, 10:33 AM
    Internet won't work, spyware
    Hello everyone,

    Hi, I am new to this site. I joined because I have a major problem. I have a blue screen when I start my computer that says, "Warning! Spyware detected on your computer!" This replaces the background on my desktop. I have Norton Antivirus and I ran a scan, but the virus definitions haven't been updated since 2004. So, I tried to update them, and the LiveUpdate couldn't access the server, nor could I use the Internet. It opens to a white page. On the bottom of the screen, it loads up to four bars, then stops.

    I don't know what I can do, since I can't download any antispyware. Even now, I am using the library's computer.

    Please, someone respond soon.:(

    P.S. I have gone to the FAQ, but I couldn't do any of the suggested actions because, well, I can't access the internet.
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert
     
    #2

    Aug 12, 2008, 02:52 PM
    Try the solution I offered here. It has been effective in many infections:

    https://www.askmehelpdesk.com/comput...ml#post1180221

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