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    blakeman997's Avatar
    blakeman997 Posts: 1, Reputation: 1
    New Member
     
    #1

    Sep 4, 2012, 01:07 PM
    Help with trojan zeroaccess inf4 removal
    I have been infected with trojan zeroacees inf4 and the soultions that norton provided don't work and was wondering if any one could help me. P.S. I'm a novice so please to to make it easy to understand
    Curlyben's Avatar
    Curlyben Posts: 18,471, Reputation: 1857
    Admin & Wine Expert
     
    #2

    Sep 4, 2012, 01:14 PM
    Ouch sounds painful.
    More information here: ZeroAccess From Rootkit to Nasty Infection
    karengrimes94's Avatar
    karengrimes94 Posts: 102, Reputation: 1
    Junior Member
     
    #3

    Oct 8, 2012, 10:26 PM
    You can download and install any one of the below mentioned anti-virus software like:
    Macafee
    Trend Micro
    Microsoft Security Essentials
    Run a full scan and all the virus and trojan will get removed.
    aerotampa's Avatar
    aerotampa Posts: 13, Reputation: 2
    New Member
     
    #4

    Dec 17, 2012, 01:25 PM
    I don't know if you can get online in current state but if you can and this thing is running still, grab RKILL which is FREE and does NOT remove a virus but it stops any running program, virus or not so you can run a real virus scanner... pick one of 3 file names it doesn't matter:
    RKill Download

    If you are unable to run anything then..
    ... reboot into safe mode with networking, grab FREE version of this, update and run full scan: Malwarebytes : Free anti-malware download

    Also FREE though in BETA stage but shows potential:
    Malwarebytes : Malwarebytes Anti-Rootkit

    Also FREE download exe file: http://support.kaspersky.com/5350

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