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    garboozle's Avatar
    garboozle Posts: 139, Reputation: -5
    Junior Member
     
    #1

    Nov 5, 2013, 11:19 PM
    Can a network or router become hacked/infected?
    My parents computer I was using got a virus (perhaps multiple ones for all I know) so I went and bought one of my own. It's a Windows 8 HP and when I tried to get the Norton up and running on it I get error code 8504-104 which is what it was giving me on the other computer when I tried to access Norton. What is going on? I downloaded Malwarebytes for the new one and did a full system scan (lasting over an hour) and nothing was detected. Why won't the Norton come up and could this be a network or router problem?
    Curlyben's Avatar
    Curlyben Posts: 18,471, Reputation: 1857
    Admin & Wine Expert
     
    #2

    Nov 5, 2013, 11:41 PM
    More likely just a problem with Norton.
    Which version did you purchase ?
    garboozle's Avatar
    garboozle Posts: 139, Reputation: -5
    Junior Member
     
    #3

    Nov 6, 2013, 12:00 AM
    Quote Originally Posted by Curlyben View Post
    More likely just a problem with Norton.
    Which version did you purchase ?
    I have a Norton Internet Security disc, but what I'm trying to access is the 60 trial that comes with the notebook.
    garboozle's Avatar
    garboozle Posts: 139, Reputation: -5
    Junior Member
     
    #4

    Nov 6, 2013, 12:43 AM
    Quote Originally Posted by Curlyben View Post
    More likely just a problem with Norton.
    Which version did you purchase ?
    I purchased Norton Internet Security. I haven't tried to install it because the Windows will come with a 60 day free Norton Trial and even though this computer is fresh out of the box, I can not seem to run Norton.
    ScottGem's Avatar
    ScottGem Posts: 64,970, Reputation: 6056
    Computer Expert and Renaissance Man
     
    #5

    Nov 6, 2013, 06:01 AM
    Is there a description of the error code. At what point are you getting it?
    garboozle's Avatar
    garboozle Posts: 139, Reputation: -5
    Junior Member
     
    #6

    Nov 6, 2013, 10:51 AM
    Quote Originally Posted by ScottGem View Post
    Is there a description of the error code. At what point are you getting it?
    It's error code 8504-104 and I get it when I try to open Norton after a lengthy delay.

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