I have a complaint against an dentist. Before, I went to the office, the lady said there would be no charge. When I got to the office, they said it would be no charge. Then they sent a bill for $75.00 and I reminded them twice what they had said, which they would not admit to, but she did say they didn't have good communication sometimes with each other.

If I don't pay the bill, I am sure they will send it to a collection agency, which could lower my credit score.

Any suggestions or tips will be appreciated.

Thanks in advance.