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    chazsgang's Avatar
    chazsgang Posts: 30, Reputation: 1
    Junior Member
    		  
    #1

    May 15, 2005, 10:19 AM
    Shutdown Problem
    Hi Folks,

    My daughters PC is running windows xp and for a while now it has had so shutdown problems.

    When clicks on start then shutdown, it takes approx 5 minutes or more before the actual window pops up for her to choose shutdown or restart etc.

    Today when I tried it, the shutdown/restart window did not appear at all and I had to switch off manually.

    Any help will be appreciated.

    Thanks

    Charllie
    LTheobald's Avatar
    LTheobald Posts: 1,051, Reputation: 127
    Ultra Member
    		  
    #2

    May 19, 2005, 05:08 AM
    Doesn't sound good. First thing I recommend doing is to download some spyware removal tools and give these a shot:

    AdAware - http://www.download.com/Ad-Aware-SE-Personal-Edition/
    Spybot S&D - http://www.download.com/Spybot-Searc...ml?tag=lst-0-1
    MS Windows AntiSpyware - http://www.download.com/Microsoft-Wi...ml?tag=lst-0-1

    Chances are that there are some rogue programs that your daughter has picked up while surfing the net that are causing the problems.
    chazsgang's Avatar
    chazsgang Posts: 30, Reputation: 1
    Junior Member
    		  
    #3

    May 19, 2005, 11:45 PM
    Hi LTheobald,

    Thanks for your reply. I have done that, I have spybot and adaware on there as standard as well as trend micro firewall/virus. I run them on a weekley basis.

    I think your right about the fact that it probably is something to do with rogue programs but can't seem to find anything unusual.

    Thanks

    Charllie
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