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New Member
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May 4, 2007, 11:46 AM
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Telephonic ethics
Hi this is rohit ,
I want some tips ( telephonic ethics ) to master telemarketing .I want to know about dos and donts on a phone call
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Uber Member
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May 4, 2007, 11:50 AM
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Usually the company will give you some guidance on this. It's a bit of a touchy subject since the large majority of recipients of telemarketing hate the industry.
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Ultra Member
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May 4, 2007, 12:35 PM
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... and don't call during dinner
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Computer Expert and Renaissance Man
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May 4, 2007, 12:47 PM
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Originally Posted by Northwind_Dagas
Did you just use the words "ethics" and "telemarketing" in the same sentence?
ROFLMAO
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Cars & Trucks Expert
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May 4, 2007, 01:52 PM
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My best advise, personally, is go into another line of work. Find something that makes you happy. This might not be it for you.
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Expert
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May 4, 2007, 01:55 PM
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First and foremost you can not call any number listed under the do not call list. So you have to screen each call if your company does not do it for you.
But every bit of ethics would be breaking any company policy for pushing to get a sale. In general you will get a script to say, words to say if the customer says this or that
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Full Member
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May 6, 2007, 09:35 PM
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I don't know anything about a telemarketer's job other than being on the receiving end. Just keep it honest and don't doing anything unethical or something that makes you feel uncomfortable.
Oh, and no means no.
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