Facebook Keeps Restricting my Access to Marketplace
In the last 60 days, Facebook has restricted me from buying and selling on Facebook Marketplace. They stated I didn't follow their community standards, which is pretty vague. I was also not given an explanation for the ban. I have been a Facebook user for years, and I have never had a problem buying or selling until this year. Like many users, I used Facebook to make a little extra money. Not sure if there claim that I it has to do with all the COVID-19 regulations or not. I'm sure it's a bot using an algorithm implementing the ban, and not a person. However, it could be some unkind Facebook user Aka jerk making biased and unfair reports unbeknownst to me.
To summarize further, I placed an add for a car and a car door about 2 months ago. Facebook banned me from buying and selling on Facebook. Their website says you can request a review if you disagree with their decision. So, I clicked on the big blue "Request Review" button multiple times and nothing happens. Logged out of FB, cleared browser cache and still nada. Then I read how to report a problem with marketplace through their help & support section. Took a screenie showing I couldn't use marketplace, sent it in. They say they'll get back to you with an email within a week with their decision. Never heard from FB.
I was real frustrated, so I decided to delete my account and wait the 30 days. I recently created a new account. Waited a few days before posting another ad to make sure everything was OK. Didn't get banned. Cool, right? So then I posted an ad for a car with the price, mileage, description and photos. Didn't intentionally violate any community guidelines to my knowledge, and I have been banned from any other forums where I placed an ad for the same car.
Yesterday, I left my account logged in. Went outside to do some work. When I returned to my laptop, it said I had been logged out for violating community guidelines again. They asked for my mobile number to send a text to my phone in order to verify my identity. I was hesitant to do that, but did it anyway so I could get back into my account. I was able to log back in once I did that, but they restricted my access from marketplace again. Seriously? What kind of jerks run this app? They ask me for my phone number, I give it to them, then they say sorry for the inconvenience. I can log back in but I can use marketplace. There's no support phone number and no email.
What are my options other than continuing to create new accounts, only to have them banned again? That's a PITA? I feel like dumping FB permanently not only for this but because of invasion of privacy, government overreach and because Snuckerberg (pun intended in name) is a sleazebag as well. I have Ebay but I already spent $150 in Ebay fees and the car didn't sell. Truly upset that I can't continue to use marketplace to sell a few things without being roasted by some vague guidelines and no explanation from FB stating what I did wrong so I can dispute it.
|