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    BillM3's Avatar
    BillM3 Posts: 2, Reputation: 1
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    #1

    Apr 9, 2007, 10:37 AM
    The operating system is not presently configured to run this application.
    Problem: I get the "not presently configured" message when I try to open any Office 2003 programs.

    Background: I recently had to reinstall Win XP on my Compaq desktop. Unable to locate my Compaq restore disk, I used the restore disk from my Dell laptop. XP successfully loaded on my D drive (The orig XP is on my C drive). Now every time I try to load an Office program I get this message. I am reluctant to reinstall Office as I don't want to loose my calendar and contact files.

    Can anyone help? Thanks.
    SESaskDFC's Avatar
    SESaskDFC Posts: 214, Reputation: 17
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    #2

    Apr 11, 2007, 02:44 PM
    Howdy:

    Unfortunately what you did was very illegal and your problem is probably due to a Dell Recovery cd installing hardware drivers/programs not compatible with your Compaq.

    Call Compaq and get a new install cd.

    Murray
    BillM3's Avatar
    BillM3 Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Apr 11, 2007, 04:29 PM
    Quote Originally Posted by SESaskDFC
    Howdy:

    Unfortunately what you did was very illegal and your problem is probably due to a Dell Recovery cd installing hardware drivers/programs not compatible with your Compaq.

    Call Compaq and get a new install cd.

    Murray
    Thanks for the response. I did contact Compaq before I did anything and was told they no longer offered restore discs for my computer. I have now found my original Compaq restore disc and am backing up required files before reformatting the C drive and using my restore software.

    Thanks again.
    SESaskDFC's Avatar
    SESaskDFC Posts: 214, Reputation: 17
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    #4

    Apr 12, 2007, 09:45 AM
    Good.. that should fix you up.

    Murray
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