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    112748lft's Avatar
    112748lft Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jul 6, 2014, 08:50 PM
    Problem with hampton bay ceiling fan & light
    I have 2 Hampton Bay ceiling fans on my outdoor patio. They were installed by a licensed electrician. The box on the side of the house when opened shows them labeled A & B also the remotes are labeled A & B

    B is working just fine. I changed the batters in the A remote due to fact the light and fan were not turning on. It is still not turning on by remote. The LED on the remote is lighting and registering what I am asking it to do. On fan A I have a pull cord also. When pulled it does turn on and off. There is not pull cord on the light fixture to test.

    How do I test the sensor on the wall unit to see if it is bad?

    Could it be another problem? Suggestions please
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #2

    Jul 11, 2014, 07:02 AM
    Does the remote have a series of switches on it? These are called "Dip Switches". If even one of those switches has been changed, the remote will transmit of a different freq. than the receiver inside the fan and the transmission will be ignored.
    hfcarson's Avatar
    hfcarson Posts: 1,003, Reputation: 49
    Ultra Member
    		  
    #3

    Jul 11, 2014, 07:46 AM
    If something is not working you should call the installer...it is his responsibility to make
    his installation work properly. There should also be a 1 year warranty on parts and labor.
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