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    MustangUSN's Avatar
    MustangUSN Posts: 3, Reputation: 1
    New Member
    		  
    #1

    Jan 31, 2005, 08:55 AM
    Unable to read file header message when attempting to open jpeg attachments
    I have been unable to open jpeg files that are attached to email for several days! I have tried both Thunderird and Outlook Express and have disabled the block on attachments. No luck! The problem seemed to start when I attempted to load WinFax Pro and had an incomplete installation then when trying to remove same could not get a couple files to erase even using wipe. HELP!
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #2

    Mar 10, 2005, 07:13 AM
    If you have Windows XP you can try the System Restore feature to restore your computer to the day before the problem occurred.

    Start > Programs > Accessories > System Tools > System restore.

    Be aware that any programs installed after that date will have to be reinstalled.
    fredg's Avatar
    fredg Posts: 4,926, Reputation: 674
    Ultra Member
    		  
    #3

    Mar 10, 2005, 09:10 AM
    System Restore
    Hi,
    If you don't know how to use System Restore, here is a step by step site that can help:

    http://www.informit.com/articles/art...01189&seqNum=1

    Best wishes,
    fredg
    SESaskDFC's Avatar
    SESaskDFC Posts: 214, Reputation: 17
    Full Member
    		  
    #4

    Mar 10, 2005, 12:44 PM
    Careful Curly or Fred will report you for abuse and harassment! ;)

    Murray
    MustangUSN's Avatar
    MustangUSN Posts: 3, Reputation: 1
    New Member
    		  
    #5

    Mar 10, 2005, 12:48 PM
    Been there done that
    I have used system restore to no avail. I ain't the brightest bulb in the bushel but had done that. I went back as far as system restore would allow and it said there were no changes to the system? I know that the WinFax Pro fiasco was subsequent to the date I chose to restore to. I also have installed Firefox and Thunderbird subsequent to the date and system restore didn't pick up on that.
    MustangUSN
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #6

    Mar 10, 2005, 01:21 PM
    Can you open jpegs when they are elsewhere i.e. not as email attachments?
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #7

    Mar 10, 2005, 01:43 PM
    Have you tried to reinstall WINfax pro and then uninstall fully?

    Maybe worth a shot.

    Does this only affect e-mailed jpeg or is it all jpeg files, as the may be just a file association problem.
    MustangUSN's Avatar
    MustangUSN Posts: 3, Reputation: 1
    New Member
    		  
    #8

    Mar 10, 2005, 02:24 PM
    I have tried to reinstall WinFax Pro but the files that will not uninstall are apparently blocking a reinstallation. I can open jpeg files on my isp server and copy them to my pictures in windows and then they are viewable. If I screw up and open T-Bird or Outlook Express then the jpeg or tiff's for that matter are unviewable and I get the "Unable to read file header" message. With some attempts it does say the file may be corrupted. My local nerd can't help.
    Thanks
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