Ask Experts Questions for FREE Help !
Ask
    bonitakay2010's Avatar
    bonitakay2010 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jun 24, 2012, 08:51 AM
    e7 error message in sleep number bed control, what does that mean?
    We are having a problem airing up our sleep number full size bed... we get
    The message E7. We don't have out manual...
    Mariansc1234's Avatar
    Mariansc1234 Posts: 27, Reputation: -1
    New Member
    		  
    #2

    Jun 24, 2012, 10:12 AM
    Quote Originally Posted by bonitakay2010 View Post
    We are having a problem airing up our sleep number full size bed...we get
    the message E7. We don't have out manual....
    Try this...

    "Er" is showing on display [bind remote]

    A code of "Er" indicates a communication failure between the Firmness Control™ System's base unit and the remote. To fix this issue please follow these steps:

    1. Make sure that the Firmness Control™ System is properly connected to your outlet and the power cord is securely connected to the base of the Firmness Control™ System. If the Firmness Control™ System is plugged into a surge protector, make sure it is on. If the outlet is wall-switch controlled, check that it is also on.
    2. After verifying your Firmness Control™ System has power, you will need to resynchronize the remote to the base unit. The resynchronization steps must be completed within 60 seconds:
    - Unplug the Firmness Control™ System and plug it back in.
    - Press any button to "wake up" the remote.

    Your Firmness Control™ System should now be free of the ER code; however if this does not solve your issue, please follow these steps:
    - Unplug the Firmness Control™ System and plug it back in.
    - Press any button to "wake up" the remote.
    - Simultaneously press the softer (down) and firmer (up) buttons on the remote. The remote display will count down from 10 to 1, then "--" will appear followed by "C1". After "C1" is displayed, release both buttons.

    - Simultaneously press the softer and firmer buttons again and "1C" will appear. Release the buttons and the proper Sleep Number setting will be displayed.
    Should the problem persist after completing the above resynchronization procedure, please email or call Customer Service at

    Call them directly, and ask for the for Live Prodcut Support/technical department... or email them... email.http://www.sleepnumber.com/eng/aboutUs/redirect.cfm?sectionID=contact/contact.cfm

    1-888-411-9263

    Regular Hours (central):
    Mon. - Fri. 8:00 am - 6:00 pm
    Sat.- Sun. -8.30 am - 5:00 pm

    Good Luck!
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Troubleshoot sleep number bed [ 6 Answers ]

When I try to inflate my sleep number bed, I get E0 on the control module. It does not inflate

Trouble with Sleep number bed [ 10 Answers ]

Has anyone else had problems with their sleep number bed? We have had our bed since 2005 and it is the pillow top just below the top model. The bed will lose its air while we sleep. We did the trouble shooting as they suggested. The bed did not lose air in 48 hours while we had it plugged up and...

Sleep number bed remote [ 0 Answers ]

Wireless remote says NO on both sides??

Which bed is best between the sleep number and the tempupedic [ 4 Answers ]

I wake up feeling tired or my body just aches on arising. I have fibromyalgia. I am trying to decise which bed is best. I have laid in the tempurpedic with the ergo and it was awesome. I have never seen the sleep number bed except on TV commercials. Just wanted to know what you think and any...

View more questions Search