[dada00011]

[I][B]The manager of a large company claims that the standard deviation of the time (in minutes) that it takes a telephone call to be transferred to the correct office in her company is 1.2 minutes or less. A sample of 15 calls is selected, and the calls are timed. The standard deviation of the sample is 1.8 minutes. At ? = .01, test the claim of the manager.