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    Chacity7's Avatar
    Chacity7 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Aug 17, 2011, 01:20 PM
    How do I get internet connection when there is a connection problem?
    I have clear internet service but cannot connect the internet
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    Aug 17, 2011, 01:23 PM
    How are you trying to connect ?

    The more information you give the better we can assist with your issues.
    ma0641's Avatar
    ma0641 Posts: 15,675, Reputation: 1012
    Uber Member
    		  
    #3

    Aug 17, 2011, 01:34 PM
    When this happens it will usually show a "diagnose problem message" Usually it is due to router or modem.
    FadedMaster's Avatar
    FadedMaster Posts: 1,510, Reputation: 148
    Ultra Member
    		  
    #4

    Aug 17, 2011, 05:37 PM
    As Curlyben asked, how are you connecting? Are you connecting directly through a modem? Are you using a router?

    Have you tried unplugging your router and modem for a minute then plugging them back in and restarting your computer?

    Have you contacted your Internet service provider and/or the person who setup your network (if you have a network)?
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