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    lavanyaa's Avatar
    lavanyaa Posts: 190, Reputation: 4
    Junior Member
    		  
    #1

    Apr 14, 2011, 02:24 AM
    HP DESKJET SERIES D1500 installation problem
    I use HP printer D1500 series I use it nearly 1 year . Recently I'm facing problem in installing the software from CD when I install it goes over 96% and then says FATAL ERROR if I try again and again the same . I tried many ways by Google searching but nothing world out . Please anyone give me an idea to recover this problem


    After that if it got ended by 96% and I click FINISH for the restart if I click HP SOLUTION CENTER it says NO HP DEVICES FOUND

    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Apr 14, 2011, 03:55 AM

    Try downloading the drivers from HP's site and installing from them
    lavanyaa's Avatar
    lavanyaa Posts: 190, Reputation: 4
    Junior Member
    		  
    #3

    Apr 14, 2011, 04:10 AM
    Yeah I do tried that way but still the same error resists
    chaosmaster1's Avatar
    chaosmaster1 Posts: 294, Reputation: 12
    Full Member
    		  
    #4

    Apr 15, 2011, 03:23 AM
    It sounds like the printer itself is bad or try a different usb cable if you have another computer try installation on it and see if it works
    parttime's Avatar
    parttime Posts: 1,440, Reputation: 113
    Ultra Member
    		  
    #5

    Apr 15, 2011, 04:13 AM

    lavanyaa, are you hooking the hp printer up when prompted? Not before? Good luck
    lavanyaa's Avatar
    lavanyaa Posts: 190, Reputation: 4
    Junior Member
    		  
    #6

    Apr 15, 2011, 09:06 AM
    Comment on chaosmaster1's post
    I tried through installing just basic drive from the online software.. now printer is working but its printing only BLANK PAGES... printer is OK.. now checked up with catridge even tats new filled wit ink don't know why its printing BLANK pages
    chaosmaster1's Avatar
    chaosmaster1 Posts: 294, Reputation: 12
    Full Member
    		  
    #7

    Apr 15, 2011, 03:08 PM
    Is it a new cartridge? Sometimes they do dry up or the ink head gets clogged up) it does happen and it will act like it's printing but not print anything and be full of ink.
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