Check out some similar questions!

AlaskaKidzzzz · Mar 30, 2011, 01:26 PM

I live in Poland and ordered some stuff from US online store more than 2 months ago.
They took my money, but I still didn't get my stuff. They don't replay on my e-mails. My friend who lives in US called them and asked to return money, they say OK, but I don't have any money yet. It was 10 days ago. What can I do in such situation to get my money back?
Thank you!

Eileen G · Mar 30, 2011, 02:43 PM

If you paid by credit card, get onto the credit card company and explain the situation. They can get your money back for you. Same if you paid by Paypal.

AlaskaKidzzzz · Mar 30, 2011, 05:44 PM

Thank you for advice! Yes, I paid by Paypal, but I used debit card. I'll try to contact with them and explain situation.

Fr_Chuck · Mar 30, 2011, 06:32 PM

Paypal has a dispute on a purchase, does not matter how you paid

Eileen G · Mar 31, 2011, 07:58 AM

I've had disputes resolved by Paypal, they will definitely help you get this sorted out.

excon · Mar 31, 2011, 08:01 AM

Hello A:

A credit card offers better protection than a debit card, but you STILL have protection against fraud... Call your bank.

excon