Originally Posted by
kerryemery
As stated...the Canadian Insurance company is not returning phone calls - and once put on hold..will disconnect you after a period of time. There's no confusion - there's just no culpability. There was damage to my personal property and one would think that the responsible party would own up! What if we all didn't care about anyone elses personal property?
This is a legal board, not a morality forum.
I'm a liability investigator and the answer to your question is, no, almost no one EVER admits to guilt.
What we all would do or think doesn't matter. What happened here does matter.
You have insurance, I presume - although you haven't answered that question. Report it to them. You should have reported it to the Police at the time.
I have no idea why you are trying to reach THEIR insurance company. My company will not talk to anyone but me. Maybe they have the same company.
Let your company handle this - you are muddying the waters.