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Uber Member
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Jan 5, 2011, 07:55 AM
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Adobe reader and adobe acrobat installation problems
Last week I got hit by Trojan Horses and Virus', so I uninstalled a lot of programs and did a major cleaning of my computer.
When I try to install Adobe Reader or Acrobat 7 I get an error message pop-up: "Invalid Drive E" (see attached image).
I don't even HAVE a drive E on my computer.
Why is it looking for drive E?
How can I get around this?
Thanks!
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Uber Member
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Jan 5, 2011, 08:01 AM
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When beginning the installation routine for Acrobat do you have the option for a Custom Installation? If yes then restart the install and select that option, watch carefully the screens that follow that have prompts waiting for your action, one of them might specify a drive that you can change.
By the way, are you installing this from a CD/DVD?
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Uber Member
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Jan 5, 2011, 08:15 AM
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1. I always use Custom for installing software.
2. In both cases I used the downloaded .exe file for the installation.
3. In both cases I selected C: Program Files for the installation.
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Uber Member
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Jan 5, 2011, 08:20 AM
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Well, scratch that. I see now that I have to pay for the service to get chat support...
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Uber Member
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Jan 5, 2011, 08:24 AM
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Not at all comfortable with Regedit?
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Uber Member
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Jan 5, 2011, 08:28 AM
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Bonne chance!
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Uber Member
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Jan 5, 2011, 08:32 AM
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Gee, thanks :o :p
I hope I won't need Luck.
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Networking Expert
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Jan 5, 2011, 08:53 AM
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You could mess with the registry or you could trick the computer. If you have a flash drive put it in and make sure its read as Drive E. Your installation will continue because it now recognizes a Drive E. It will still install in the Directory you chose (c: program files). This is just a way to trick the computer!
NOTE
This is a temporary work around. Obviously this doesn't fix a corrupted registry as that seems to be the issue. Your registry is showing a Drive E.
DISCLAIMER ;)
Modifications to the Windows registry, if not done correctly, can cause serious problems to a Windows system. Make sure to backup and/or create a restore point.
www.adobeforums.com
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Uber Member
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Jan 5, 2011, 09:14 AM
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Very interesting. I plugged a flash drive into my computer and it shows as drive F.
In "My Computer" I show the following:
Local Disk C
DVD-RAM drive D
Removable Disk F
And Three folders.
Even with a flash drive plugged in, I still don't have an E drive.
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Networking Expert
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Jan 5, 2011, 09:52 AM
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Are you able to change it?
If not then your registry has created a victicious E: Drive.
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Uber Member
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Jan 5, 2011, 10:19 AM
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Do you have Office 2010? It makes a virtual drive. I had it as part of my new computer and removed it for Office 2003.
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Full Member
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Jan 5, 2011, 10:53 AM
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Unless you absolutely need Adobe as your PDF reader...
These two programs are very good and small file size.
Foxit Reader
PDF Exchange Viewer
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Uber Member
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Jan 5, 2011, 10:57 AM
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Originally Posted by dannac
Unless you absolutely need Adobe as your PDF reader ....
Rick is referring to the installation of Acrobat, the PDF creator/editor program.
I do agree with you that the lighter PDF readers are less troublesome that the Adobe product, I use Foxit as well (just be careful to uncheck a few things during installation).
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Networking Expert
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Jan 5, 2011, 11:18 AM
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Originally Posted by NeedKarma
Do you have Office 2010? It makes a virtual drive. I had it as part of my new computer and removed it for Office 2003.
I was unaware of this. Knowledge for the toolbox. Thanks NK
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Networking Expert
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Jan 5, 2011, 11:27 AM
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Well, the forum I read on AdobeForums explained in great detail where to look and step-by-step instructions. Hopefully he found the same one!
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Uber Member
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Jan 7, 2011, 08:50 AM
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Thanks guys. I downloaded Foxit and that now allows me to read pdf files. I don't really need Acrobat on this computer, so I'll be happy with Foxit.
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