I was hooked by this ploy from yourholidaygetaway.com , I am disabled and on a fixed income,but I was interested in a reduced price holiday. I fully explained what I needed to be included in my package holiday and was told that transport to and from the resorts was included.
So I agreed to look over the information, safe in the understanding that no money would be taken until I had time to look it over and returned a signed agreement I was told to throw away the information if I was not interested and no further action would be needed SO YOU CAN IMAGINE MY SURPRISE WHEN I FOUND £679 TAKEN FROM MY ACCOUNT! I got in touch with the firm demanding my money returned as the package did not include what I needed, and that it was not what I had agreed to they just refused. They had recorded the bits of the phone call were they hurried over the terms and conditions but I was still under the impression that my need for transport was included BUT they did not keep that part of the phone call
So now I am stuck without money for the next month as they have taken it from my account and left me with a holiday package that is unsuitable for my needs that they say I should sell to my family or friends
So beware they only want to sell you this no matter what you state your need may be and you will not get your money back!
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