I am not an expert on this subject but the first thing you should do is to research the rules each agency has for FOIA requests, many of which are 20(?) pages long, or much more.
They have an obligation to answer within a min. number of days--unless you fail to meet one of their requirements. The agencies have a legal staff available to ensure that your request meets their requirements (t's crossed etc). Most have 30 days to respond to you. If you fail to meet requirements, they get another 30 days for revised request etc. They can charge at a rate they consider reasonable for copies etc.
American newspapers test the FOIA compliance periodically. They send reporters (posing as ordinary citizens) to areas they don't usually cover (so they are not recognized as newspaper reporters) and they request documents from government agencies. In many cases, they encounter a brick wall as if the law didn't even exist. They are frequently asked why they want the documents but the law says they can't do that.
There was a story about a man who requested a certain police document. He was told it would be ready in 30 days. When he returned to get his document, they told him that the document had reached the date upon which it was to be destroyed (as a matter of routine procedure) before the 30 days was up, so it had been shredded! What a coincidence!
In my humble opinion, the U.S. FOIA is a total abomination and the intent of Congress has been defeated by bureaucrats interested only in self-preservation, and it is a serious threat to democracy.
In my experience with a state agency, the most frequent requests we received were from law firms who in most cases represented clients who were suing the state. The firm would request to review and request copies of documents. We had to do our own review of the requested files first because there were certain documents that could be withheld such as memos between officials trying to arrive at a decision-deliberative I think they were called. We had to hand over many documents that hurt our case. If we withheld a document, we had to describe it to the requesting attorneys who could contest it and demand that a judge review the document to verify that it was in category that could legally be withheld. None of ours were ever contested.
In many cases, these documents can be embarrassing to the agency, can cause loss of lawsuits and millions of dollars, can result in firing of employees, or even result in criminal charges against employees. And the affected employees are usually the ones determining what can be released. Until the element of employee/agency self-preservation is taken out of the equation, FOIA will never work as intended for citizens. But it does give news agencies a lot of ammo if they persevere.
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