Ask Experts Questions for FREE Help !
Ask
    angieok's Avatar
    angieok Posts: 1, Reputation: 1
    New Member
     
    #1

    Sep 2, 2010, 02:40 AM
    Blue Screen, Hang, Reboots on own,
    hi,

    I have anAcer desktop comes with Win Vista home Prem SP1 (2 yrs old). Intel Core Duo CPU. 2GB RAM. 32-bit Operating Sys. Motherboard is Intel Chipset G31-M7 (1 yr old).
    I only use PC for surfing, reading mails & word processing.

    In the past month, PC has been hanging many times almost everyday. Have encounter blue screens frequently. PC also reboots on its own. This week, there were error "overclocking failed" when booting up.

    For Overclocking - I went to setup (as instructed in error msg) & choose load optimal defaults. It runs OK after but will problem will return the next day.

    Yesterday, my PC hanged while the blue screen appeared so am able to note down the error message below (Past blue screens have different error & tech info, but it ran too fast for me to note anything)

    Driver_IRQL_Not_Less _or_equal

    Technical Info:
    STOP : 0x000000D1 (0x0000100, 0x00000002, 0x00000000, 0x87D3FE6D)
    USBPORT.SYS - Address 87D3FE6D base at 87D3D000, Datestamp 47919053

    Grateful for help with the various problems. I'm not IT/PC/tech savy. But I should be able to follow step by step instructions.

    I can provide more info, if needed (but *** tell me where to look for it).
    dannac's Avatar
    dannac Posts: 267, Reputation: 9
    Full Member
     
    #2

    Sep 2, 2010, 09:16 AM

    A few months back my computer was rebooting on it's own.
    This machine had 2 memory sticks on motherboard.

    I had an extra memory stick for that machine...
    Did a coin flip and switched one of the memory sticks,
    Problem has not happened since.

    But I also think something like that may be a power supply problem or a overheating problem, make sure your fans still a blowin.
    cdad's Avatar
    cdad Posts: 12,700, Reputation: 1438
    Internet Research Expert
     
    #3

    Sep 2, 2010, 04:01 PM

    Have you done some of the common things like defrag your hard drive and remove any unneeded progrms to free up space? Then you can do a memtest and check your memory and see if it is hanging up your machine. Do you know if its one stick or 2?
    InfoJunkie4Life's Avatar
    InfoJunkie4Life Posts: 1,409, Reputation: 81
    Ultra Member
     
    #4

    Sep 2, 2010, 11:17 PM

    You can run most tests using a bootable CD, like UBCD if you have trouble getting into your system.

    You could test various parts of the computer to eliminate what may be wrong. On the UBCD there is a RAM tester that will tell you if there is a bad sector within one of your chips.

    You could also run a drive test, this you can do via chkdsk or using the UBCD. This will tell you if your computer is having hard drive issues.

    Next you can stress test the CPU. This will run random data to be computed through the CPU to make sure there are no bad registers or what not.

    If you're interested I can post step by step instructions on each.

Not your question? Ask your question View similar questions

 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Blue screen! [ 25 Answers ]

Hey everyone my computer just froze and the blue screen came up. It was talking about begin dumping physical memory or something like that. I have managed to restart it after it taking a while but I am extremely concerned. My computer is now running very slow what is the problem?? Thanks.

My computer constantly reboots on the windows loading screen [ 3 Answers ]

My computer is constantly rebooting on the windows loading screen, the little screen where the bar goes across etc. After that it blue screens for literally .01 seconds then restarts, I've tried to take video of this to read what the screen says but even w/ a tripod the screen comes out...

Blue screen [ 1 Answers ]

Sherryj- I have had a very very similar problem to yours. As soon as I opened the box to my computer it would not start. In face it took me sever start up / shut downs to even get to the blue screen, and then after I got to the blue screen I would restart the computer one more time and then it...

Blue screen [ 5 Answers ]

I get a blue screen when trying to reload windows. The following messages apears: Ntfs.sys - address f8172781 base at f8123000, datestamp 41107eea I cannot re-load windows or get past the blue screen.


View more questions Search