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    Meg93's Avatar
    Meg93 Posts: 8, Reputation: 1
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    #1

    Jun 29, 2010, 10:28 AM
    What do I do if the part where I put disks doesn't work
    Technology
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
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    #2

    Jun 29, 2010, 10:45 AM

    Assuming we are talking about a CD/DVD burner, the first this is to define what you mean by "doesn't work". But if the drive has gone bad, then you replace it.
    Meg93's Avatar
    Meg93 Posts: 8, Reputation: 1
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    #3

    Jun 29, 2010, 10:47 AM
    Like when I put anything in there it doesn't play music, do anything, or make any response.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
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    #4

    Jun 29, 2010, 10:48 AM

    Have you tried accessing the drive directly like through Windows Explorer?
    Meg93's Avatar
    Meg93 Posts: 8, Reputation: 1
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    #5

    Jun 29, 2010, 10:52 AM

    No, what's that how do you do that?
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
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    #6

    Jun 29, 2010, 11:16 AM

    If you go into Windows Explorer, you will see a drive letter (usually D or E) see if you can open that and run files from there.
    Meg93's Avatar
    Meg93 Posts: 8, Reputation: 1
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    #7

    Jun 29, 2010, 11:31 AM
    Oh, OK I'll try that, but if that doesn't work that part in the computer will need to be replaced?
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
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    #8

    Jun 29, 2010, 12:15 PM

    Its hard to tell. There is a software feature in your OS that reads when a disk is put in and tries to do something with that disk. You may have this autoplay feature disabled.

    Do a lookup in Help for Autoplay to check if its turned on.
    Meg93's Avatar
    Meg93 Posts: 8, Reputation: 1
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    #9

    Jun 30, 2010, 10:05 AM
    I did the lookup, and everything is turned in autoplay, so I guess that means this part of my computer needs to be replaced, about how much would someone charge if they had to replace it.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
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    #10

    Jun 30, 2010, 10:19 AM

    The drive itself should cost you under $50. Maybe another $50 to install it.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #11

    Jun 30, 2010, 10:25 AM
    Did you recently uninstall any CD burning programs?
    Meg93's Avatar
    Meg93 Posts: 8, Reputation: 1
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    #12

    Jun 30, 2010, 10:25 AM
    Oh. But I did what you said, and it said this device is working properly so I don't know what's going on. I mean, is there another way to play the disk once it's in there.
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    Meg93 Posts: 8, Reputation: 1
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    #13

    Jun 30, 2010, 12:07 PM

    Oh. I did everything you said, and it said this device is working properly. Is there a way to manually see or listen to your music with steps through start, of what disk you put in?
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    Meg93 Posts: 8, Reputation: 1
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    #14

    Jun 30, 2010, 12:08 PM

    No, I didn't. The hardrive isn't working.
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