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    beaut16's Avatar
    beaut16 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jun 19, 2010, 01:19 PM
    I have moen single shower handle and when I pull it the water won't come out
    I have a single moen shower handle and when I pull it out neither the shower or bath turns on. How do I fix it?
    Milo Dolezal's Avatar
    Milo Dolezal Posts: 7,192, Reputation: 523
    Plumbing Expert
    		  
    #2

    Jun 19, 2010, 03:13 PM

    When you pull on it - do you feel resistance ?

    It appears the cartridge is frozen inside the body. If so, you will need Moen Cartridge Removal Tool. Close water to the whole house, remove handle, remove U-pin and attach the Tool and remove cartridge. Insert new one, reinstall U-pin and trim. Turn water back ON.

    Moen will send you new cartridge for free. Call them at 1-800-289-6636
    afaroo's Avatar
    afaroo Posts: 4,006, Reputation: 251
    Ultra Member
    		  
    #3

    Jun 19, 2010, 08:04 PM

    Yes I agree with Milo, Moen will send you a new cartridge for free and it comes with a small plastic tool for cartridge removal, good luck.

    John
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