1. Planning involves all of the following EXCEPT: (Points: 3)
Analyzing current situations
Determining objectives
Determining rewards for goal achievement
Deciding actions to be taken
2. Which type of power is dominant when a leader is respected for his knowledge? (Points: 3)
Expert Power
Reward power
Coercive power
Legitimate power
3. Organizing includes all of the following activities EXCEPT: (Points: 3)
Attracting people to the organization
Specifying job responsibilities
Marshaling and allocating resources
Motivating employees to achieve their job's goals
4. Which step in the formal planning process is sometimes ignored? (Points: 3)
Goal and plan evaluation
Situational analysis
Monitor and control
Implementation
5. As one of the key management functions, leading focuses on a manager's efforts to: (Points: 3)
Communicate with employees
Motivate the workforce
Stimulate high performance
All of the above
6. _______________ involves analyzing a situation, determining goals to be pursued and deciding upon the actions that will be taken to achieve these goals. (Points: 3)
Staffing
Planning
Organizing
Leading
7. The authority vested in the board of directors is assigned to ________. (Points: 3)
COO
CEO
Senior Vice President for legal compliance
All of the Vice Presidents
8. Advances in information technology have created powerful: (Points: 3)
Feedback controls
Auditing capabilities
Market controls
Concurrent controls
9. Narrow spans of control build ____________ organizations. (Points: 3)
Flat
Tall
Wide
Decentralized
10. Ideally, decision making should be done by: (Points: 3)
Those people most familiar with the issue to be decided
The top management of the organization
The customers of the organization
The board of directors
11. Strategic goals evolve from an organization's: (Points: 3)
Mission and Vision
Customers
Tactical plans
None of the Above
12. Which type of power is dominant when a leader utilizes her ability to control punishments? (Points: 3)
Legitimate power
Reward power
Coercive power
Referent power
Expert power
13. The level of planning that focuses on routine tasks and a relatively limited time frame is: (Points: 3)
Missionary planning
Operational planning
Tactical planning
Departmental planning
14. _______ power is dominant when a leader is followed due to his/her charisma. (Points: 3)
Legitimate
Reward
Referent
Coercive
All of the above
15. Which of the following is(are) a question or questions asked when assessing task performance and group maintenance leadership? (Points: 3)
Is your superior strict about observing regulations?
Is you superior strict about the amount of work you do?
Does you superior ask you for reports about the progress of your work?
All of the above
16. Performance standards can be set with respect to any of the following EXCEPT: (Points: 3)
Personality
Quality
Quantity
Cost
17. Which type of control takes place while plans are being carried out? (Points: 3)
Feedback control
Specialist control
Preliminary control
Concurrent control
18. Departments that are titled marketing, finance, operations, accounting and finance are departmentalized by: (Points: 3)
Product
Geography
Function
Matrix
All of the above
19. Managers conduct _____ audits of other companies and ____ audits of their own company (Points: 3)
Competition, supplier
External, internal
Illegal, legal
Internal, external
20. Assessing your own company's planning, organizing, leading and controlling efforts is the essential function of: (Points: 3)
Internal audits
Strategic managers
Feed forward control
Feedback control
Organizing includes all of the following activities EXCEPT:
a. Attracting People To the Organization
b. Specifying Job responsibilities
c. Marshaling and allocating resources
d. Motivating employee's to achieve their Job goals
Planning involves all of the following EXCEPT:
a. Analyzing the current situations
b. Determining Objectives
c. Determining rewards for goal achievement
d. deciding actions to be taken
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