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mudweiser · Sep 24, 2009, 04:36 PM

So I was surfing the net when with what I thought was my windows antivirus telling me I had a virus so I downloaded whatever it told me to do- UGH.

So now I have this really annoying pop up and I found out it's a virus.

I tried looking in Program/Files in the Control Panel section but Alpha Antivirus is nowhere to be found! Help me remove this.

I also have Norton Antivirus-- it hasn't warned me or anything about Alpha.

Sarah

medic-dan · Sep 24, 2009, 04:45 PM

If you do a search you'll find removal instructions.

I'm not sure if we can post links on this forum.

After you remove it, run Norton and do a full scan just in case.

Hope this helps.

mudweiser · Sep 24, 2009, 05:10 PM

I did the full scan and nothing :(

I tried contacting Norton customer support and it'll cost me like $140 for this removal- I can't do that.

Sarah

XOXOlove · Sep 24, 2009, 05:23 PM

There are instructions if you Google it. Don't click on the 2nd one titled "alpha antivrus removal" because I just did and I think I got a virus. Alpha Antivirus removal - Google Search
Also dowload avira antvirus and avg. they are free avira will catch a lot of things norton doesn't.
Avira AntiVir Personal - FREE Antivirus
AVG Free - Download installation files & documentation

mudweiser · Sep 24, 2009, 05:33 PM

I did Google it but I'm too scared to download any other program.

Sarah

XOXOlove · Sep 24, 2009, 05:36 PM

I think these instructions are pretty good
How To Remove Alpha Antivirus - (Removal Guide)
You don't have to download the thing at the top of the page.

mudweiser · Sep 24, 2009, 05:41 PM

Originally Posted by XOXOlove

I think these instructions are pretty good
How To Remove Alpha Antivirus - (Removal Guide)
you don't have to download the thing at the top of the page.

Wrong:

Step 2. You will have to install Malwarebytes’ Anti-Malware. In this regard you need to download the software’s setup executable. Just click this link and save the .exe file on your computer (preferably on your desktop).

:(

Sarah

XOXOlove · Sep 24, 2009, 05:46 PM

Originally Posted by mudweiser

Wrong:

Step 2. You will have to install Malwarebytes’ Anti-Malware. In this regard you need to download the software’s setup executable. Just click this link and save the .exe file on your computer (preferably on your desktop).

:(

Sarah

I was talking about the thing at the top of the page. You would still have to download the other thing. I think you have to download something to det rid of it.
Also download antivir. It won't harm your computer. A lot of people use it.

mudweiser · Sep 24, 2009, 06:01 PM

Well I did it. Apparently it removed the virus.

However I still see it on my programs list, on my desktop.

When I click on it I get a pop us saying that the program has been moved?

So has it been removed completely?

Should I run a full scan again?

Sarah

XOXOlove · Sep 24, 2009, 06:21 PM

Did you download antivir or the malaware thing?

seahwk83 · Sep 24, 2009, 06:40 PM

Malwarebytes is safe, just right click on the icon and delete the shortcut

mudweiser · Sep 25, 2009, 08:40 AM

Thanks guys for the help :)

Sorry if I seemed a little stubborn, but I was just a little scared to download anything else.

Anyway, it appears that the virus is gone- hurrah.

Thanks again.

Where would I be without you guys, I love this site.

Sarah