Check out some similar questions!

hgd7833 · Aug 17, 2009, 01:16 PM

I have recently installed the Skype. From that time Firefox is very fast and crashes down a lot. I've noticed a Browser highlighter icon at the top right of the window and eBay.
When I searched through the internet, I found that this what causes the browser to get slow
And crashed and found huge number of complaints about this issue. Most of them agree that
They couldn't uninstall it. I've tried instructions from the Mozilla page. I've searched the
"%APPDATA%\Mozilla\" file and found it. They said that you open the profile folder
And find the undesired extension and remove it. I did not find any extension related to the
Browser highlighter. I still have the problem and don't know what to do. Any Help?

mpolo · Aug 17, 2009, 01:34 PM

I had the same problem. I booted my computer on SAFE MODE and deleted the software

hgd7833 · Aug 17, 2009, 01:47 PM

Yeah. But where did you find the software ? What is the name you found ? Browser highlight or what ?

mpolo · Aug 17, 2009, 02:08 PM

Yes, I went to the folder Browser highlighter and deleted it

hgd7833 · Aug 17, 2009, 02:20 PM

I will do the same thing now and get back to you.. Please stay tuned
Thanks for your help

hgd7833 · Aug 17, 2009, 02:39 PM

As expected. I did not find any. I went to Mozilla folder
Selected : Firefox ----> select profiles -----> a folder called sgslz4qi.default ----> I found folder : cache , and another folder
Offline Cache. I did not find a folder named eBay or browser highlights or anything related to them. Could you tell me please how and where exactly did you find it?

mpolo · Aug 17, 2009, 02:44 PM

Did you boot the computer on safe mode?

When you boot the computer on safe mode do a search and type Highlighter then the folder where is is located will show up, then simply delete it

hgd7833 · Aug 17, 2009, 02:53 PM

Yes I did boot my computer on safe mode, and I typed Browser Highlighter but did not find any thing.

hgd7833 · Aug 17, 2009, 02:55 PM

What is the name of the folder that contains the highlighter ?
And Where did you find it ?

mpolo · Aug 17, 2009, 03:07 PM

Have you tried the following steps?

1. Click the tools menu in your FireFox browser.
2. Select the Add-ons menu.
3. Click the Extensions tab in the FireFox window that pops up.
4. Click on the Browser Highlighter logo in the list of extensions.
5. Click the uninstall option.
6. Click Uninstall in the prompt.
7. Click the restart FireFox button at the top of the Extensions menu.

hgd7833 · Aug 17, 2009, 03:10 PM

Do you mean on the safe mode ?

mpolo · Aug 17, 2009, 03:12 PM

In any mode really. That's how you get rid of it.

hgd7833 · Aug 17, 2009, 03:18 PM

It works.. Thank you very much !