[jam01]

Well, I tried to e-mail Yahoo to ask for help, but you have to login to e-mail them and it won't let me. I guess I will have to go to the library and use their computer. Thanks everyone for trying. If you think of anything else, please let me know.

[labman]

Try [email protected]

[jam01]

I e-mailed them from my hotmail account, but haven't heard back. If I do, I will let everyone know what they said. Thanks for the address.

[jam01]

They wrote back and asked for my browser type and version and what version of Windows I use. I told them, so maybe they will get back to me today.

[jam01]

Yahoo wrote me back. I tried everything they suggested and I ended up having to install a new browser. I had been using Internet Explorer and as soon as I tried Netscape Navigator, Yahoo worked! I hope this helps someone else. I copied the e-mail Yahoo sent me. Thanks to everyone who helped with this problem.


Thank you for contacting Yahoo! Customer Care.

If your cookie is not being accepted correctly, you will be signed out
Of your Yahoo! Account as soon as you move to a different web page.
This is what is likely blocking your current ability to sign in or stay
Signed in.

There are a number of reasons your cookie may not be set properly.

1. The date on your computer may not be set correctly. Since cookies
Rely on dates, a computer with an incorrect date may mislead your
Browser into forgetting about your cookie. To fix this, simply set the
Correct time and date on your computer.

2. Your browser may not be set to accept cookies. Most browsers have
The option of either accepting all cookies, showing an alert before
Accepting a cookie, or not accepting cookies at all. In order to use
Yahoo! Services that use cookies, your browser must be set to accept all
Cookies without alerts. If your browser gives you the option to accept
All cookies, you should choose it. If your browser gives you the option
To show an alert before accepting a cookie, you should not select it.

Below are the setting instructions for several popular browser types.
When making these adjustments, be sure to confirm any changes you make
By clicking the OK button in the Options windows.

Internet Explorer 6.0:

1) Click on the "Tools" menu, then select "Internet Options"
2) Click on the "privacy" tab and then click on "advanced"
3) There should be a check mark next to "Override automatic cookie
handling, and "always allow session cookies". Make sure for First and
Third Party cookies "accept" is selected.
4) Click OK, and OK again to exit.


If you have checked your cookie settings, and you are still experiencing
Problems:

1) You may have installed an application that monitors/blocks cookies
From being sent. These include virus protection software, etc. To
Remedy this, simply disable the monitoring application before signing
in.

2) You may be behind a firewall that doesn't allow you to receive
Cookies. This is sometimes the case for users connecting from a business
Intranet that limits cookie acceptance for security reasons. To check
If this is a factor, contact your system's administrator.

3) Your browser and/or your browser's cookie files may be corrupted.
Try shutting all of your browser's windows, then deleting the cookie
Files in your browser's directories.

4) The easiest solution may be to try another browser (if you have one)
On your computer. You may wish to reinstall your current browser as well
By finding the original installation file and repeating the install
Process. As a last resort, you can download a new browser, or an updated
Version of your present browser, from the web. (Note that this may take
Awhile, depending on your modem's speed.)

Thank you again for contacting Yahoo! Customer Care.

[invisibleman_productions]

Thanks for the info . Definitely help :)