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    williamr's Avatar
    williamr Posts: 3, Reputation: 2
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    #1

    Oct 12, 2006, 08:09 AM
    Email
    Sunday Morning: A user leaves a voicemail at 08:00. At 10:00 they email the Helpdesk and complain that the voicemail has not been addressed. The voicemail system will be unavailable, due to scheduled maintenance, from 08:00 - 12:00. You attempt to call the user, but they are working from home (we think) and the Helpdesk does not have contact details. Compose an email to the user that will address this issue.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #2

    Oct 12, 2006, 08:14 AM
    This sounds like your homework. The answer is here:
    https://www.askmehelpdesk.com/financ...ard-25444.html
    williamr's Avatar
    williamr Posts: 3, Reputation: 2
    New Member
    		  
    #3

    Oct 12, 2006, 08:40 AM
    Quote Originally Posted by williamr
    Sunday Morning: A user leaves a voicemail at 08:00. At 10:00 they email the Helpdesk and complain that the voicemail has not been addressed. The voicemail system will be unavailable, due to scheduled maintenance, from 08:00 - 12:00. You attempt to call the user, but they are working from home (we think) and the Helpdesk does not have contact details. Compose an email to the user that will address this issue.
    From: Rondric Williams
    To: Dr. Faith Lee
    Date: 10/12/06
    Subject: Voicemail


    Dr. Lee,

    We apologize for the inconvenience. The phone system is down for maintenance and we were unable to process your call. Please reply with a contact number so we can assist you.
    veluppllai's Avatar
    veluppllai Posts: 1, Reputation: 1
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    #4

    Nov 6, 2011, 02:20 PM
    Sunday Morning: A user leaves a voicemail at 08:00. At 10:00 they email the Helpdesk and complain that the voicemail has not been addressed. The voicemail system will be unavailable, due to scheduled maintenance, from 08:00 - 12:00. You attempt to call the user, but they are working from home (we think) and the Helpdesk does not have contact details. Compose an email to the user that will address this issue.
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