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    rr man's Avatar
    rr man Posts: 92, Reputation: 1
    Junior Member
    		  
    #1

    Jun 3, 2009, 12:14 PM
    Webroot Spysweeper pass word
    How do you stop Spy Sweeper from asking for your Online Backup password after you canceled your Online Backup account? I canceled my Online Backup account, but every time I turn the computer on a message pops up asking for my Online Backup account password. I can click "cancel" and it goes away, but this is very annoying to have it pop up every time I turn the computer on. Webroot isn't any help.
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
    Ultra Member
    		  
    #2

    Jun 3, 2009, 12:19 PM
    Try this link on WikiAnswers. It's the same question you're asking:

    Wiki.answer.com - How do you stop SpySweeper from asking for your Online Backup password after you canceled your Online Backup account?

    Apparently, you have to log into

    WebRootBackup Account Login

    And cancel it from there.

    If that doesn't work, you can always reinstall Windows from scratch :mad: (just kidding)
    rr man's Avatar
    rr man Posts: 92, Reputation: 1
    Junior Member
    		  
    #3

    Jun 3, 2009, 12:41 PM
    Quote Originally Posted by Perito View Post
    Try this link on WikiAnswers. It's the same question you're asking:

    Wiki.answer.com - How do you stop SpySweeper from asking for your Online Backup password after you canceled your Online Backup account?

    Apparently, you have to log into

    WebRootBackup Account Login

    and cancel it from there.

    If that doesn't work, you can always reinstall Windows from scratch :mad: (just kidding)
    Thanks for your response. However, I had already checked the WikiAnswers link and the guy there only got one response, which did not solve the problem. I also tried to the link you mentioned to log into the backup account, and it just said the account had been canceled, so no help there either. Still stumped.
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
    Ultra Member
    		  
    #4

    Jun 3, 2009, 02:25 PM

    Do you still use SpySweeper, even without the Online Backup account?
    rr man's Avatar
    rr man Posts: 92, Reputation: 1
    Junior Member
    		  
    #5

    Jun 3, 2009, 02:36 PM
    Quote Originally Posted by Perito View Post
    Do you still use SpySweeper, even without the Online Backup account?
    Yes, I still use SpySweeper with no problems, other than that annoying message that pops up every time I turn the computer on.
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
    Ultra Member
    		  
    #6

    Jun 3, 2009, 02:41 PM

    I'll bet that if you uninstall it and then reinstall it, the problem will go away.
    rr man's Avatar
    rr man Posts: 92, Reputation: 1
    Junior Member
    		  
    #7

    Jun 3, 2009, 03:16 PM
    Quote Originally Posted by Perito View Post
    I'll bet that if you uninstall it and then reinstall it, the problem will go away.
    I followed your suggestion and now it works fine. Just seems to me that there should be a simpler way. Oh well, at least I don't have that annoying popup every time now!
    trihasg4's Avatar
    trihasg4 Posts: 1, Reputation: 1
    New Member
    		  
    #8

    Oct 31, 2011, 03:45 AM
    Password for spy sweeper
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