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RickJ · Sep 20, 2006, 04:53 AM

I get questions from friends about their computer and would like to offer them setting themselves up so that I can access their computer.

I understand that they need to install logmein free, but where do they go from there to allow themselves to be accessed by me?

Thanks!

NeedKarma · Sep 20, 2006, 04:59 AM

For my parents and family who all own XP I simply use the Remote Assistance. Here is a link I use to help me and them set it up:
http://www.windowsnetworking.com/art.../wxprmass.html

Sorry if I'm a little off-topic.

RickJ · Sep 20, 2006, 05:34 AM

Wow, when did they add remote assistance to XP Home Edition? I remember trying it - probably a year or more ago - and learning that it required XP Pro.

Curlyben · Sep 20, 2006, 05:34 AM

Need beat me to it.
The easiest thing to do is just to use the inbuilt functionality in MSN Messenger.
Works a treat.

RickJ · Sep 20, 2006, 05:43 AM

I see. Ok, that's two options. Thanks!

Now, which one would be the easiest one for me to direct a Novice to - as far as ease of setup and use?

NeedKarma · Sep 20, 2006, 05:45 AM

I've used it when connecting to two XP Home computers. Now that most people have broadband it works quite well. To be honest I have not used it since we all installed wireless routers/gateways so I'm not sure if that becomes an issue.

Curlyben · Sep 20, 2006, 05:50 AM

The good thing about using the messenger one is that it ensure all the correct ports are open and it's pretty easy.
It uses the same connection info as remote assistance, but tends to be a little easier to connect.

ScottGem · Sep 20, 2006, 07:12 AM

Remote Assistance was always in XP Home as a host, but you needed XP Pro to connect as the remote.

RickJ · Sep 20, 2006, 07:15 AM

I see. So currently, then, XP Home can connect as remote?

ScottGem · Sep 20, 2006, 07:39 AM

No, XP Home can be a host, meaning an XP Pro machine can connect to them.

RickJ · Sep 20, 2006, 07:42 AM

Thanks. That knocks it out of my possibilities, then because my goal is to connect to someone else's computer, and my main computer has XP Home.

NeedKarma · Sep 20, 2006, 08:00 AM

You can do it with both users having XP Home, I've done it.
See here: http://support.microsoft.com/?kbid=300546

RickJ · Sep 20, 2006, 11:03 AM

Thanks! I'll have my wife or kids try it from home and see how it goes.

... and next time I'm out

with BG I'll let him know that MS needs to get their act together on this feature :p