Ask Experts Questions for FREE Help !
Ask
    hgd7833's Avatar
    hgd7833 Posts: 84, Reputation: 0
    Junior Member
    		  
    #1

    Apr 5, 2009, 12:25 PM
    Malware found in my computer, I don't know what to do.
    I am running Avira the personal in my machine. It detected a malware found
    The name is HTML/crypted.Gen
    And located in Appdata/local/temp/Acr363D.tmp

    Avira gave me the option deny access. I selected this option and shutdown the laptop
    Immeduitely. Then, I mad a sacn in the safe mode. Surprisengly the Avira did not catch anything and it passes the Appdata files without any detection!

    What to do now? Is it a virus or not ? If it is a virus how to remove it ?
    Help please...
    hgd7833's Avatar
    hgd7833 Posts: 84, Reputation: 0
    Junior Member
    		  
    #2

    Apr 5, 2009, 12:26 PM

    I forgot to say that the Avira show this message three times within 10 minutes before I shut down the computer in the third warning
    Andrew Carstens's Avatar
    Andrew Carstens Posts: 69, Reputation: 2
    Junior Member
    		  
    #3

    Apr 5, 2009, 06:34 PM

    Use windows anti melware software if using xp or download "super anti spyware" its grate taking away malware and bugs. SUPERAntiSpyware.com - AntiAdware, AntiSpyware, AntiMalware!
    Good luck with that problem
    If you need any further help send me an email
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #4

    Apr 5, 2009, 08:33 PM

    As it is in a temp folder, it would not seem to be detected as an active malware on your scan

    I wold download and run malwarebytes, you can use this as free version without purchasing

    Malwarebytes.org
    hgd7833's Avatar
    hgd7833 Posts: 84, Reputation: 0
    Junior Member
    		  
    #5

    Apr 6, 2009, 06:20 AM
    Here is the thing. I have malwarebytes, spybot, and Ad-Aware. I tried all of them
    No one detect the virus. Plus, I went to the files of the temp in the local settingd in my AppData. I didn't find the file there.
    Could it be hidden ? Or it was just a positive false warning from Avira ?
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #6

    Apr 6, 2009, 08:12 AM

    Possible also the file was deleted on reboot as in temp file
    Andrew Carstens's Avatar
    Andrew Carstens Posts: 69, Reputation: 2
    Junior Member
    		  
    #7

    Apr 6, 2009, 11:21 AM

    Your antivirus could have taken care of this problem. If you contiue to get problems try and do a disc cleanup this would also delete all temory stuffand if you think the file is hidden you could open an explorer menu and click on Tools- folder options - view and click on hidden files and folders and you should be abel to see it if it is hidden.
    You should be very carfull cettain viruses apears to be an antivirus scanning your PC for " viruses" but then takes over you PC and cases a lot of damage
    jamesbraken's Avatar
    jamesbraken Posts: 157, Reputation: 1
    Junior Member
    		  
    #8

    Apr 6, 2009, 11:10 PM

    Hi,
    I think your laptop is infected from malwares so first Go to windows task manager>processes>right click the processes>click on End process.(Which is running for malware). Download and install Malwarebyte tool on your computer, It is Anti malware tool and full scan your computer through Malwarebyte also delete entries manually from the program files.
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Where is the mu symbol found on your computer [ 7 Answers ]

Where do you find the statistic symbols like mu or the u with a line symbol on the computer for statistics?

Malware Found [ 1 Answers ]

I have just started using Comodo antivirus software and it has detected TrojWare.BAT,DelTree@12190. Just want to know if it is a bad one. What is the risk level and what does it do. I don't know how long it has been in my computer. My Norton, Windows Defender and Spybot have not picked it up.

I found Gay Porn on my husbands computer [ 26 Answers ]

I found some gay porn and tranny porn on my husbands computer. I'm concerned that he is gay or maybe has bisexual tendencies.. however... we have great sex together. Sometimes he likes to use anal toys but I heard that was just beacause the "male 'g' spot" was there so I wasnt' too concerend but...

Control Panel Not found on computer [ 5 Answers ]

Hi, there. My computer is running Windows XP Pro. When I right click on 'My Computer', select Properties, I got an error message saying that" This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." When I click Start button,...

Annoying computer noises - malware [ 2 Answers ]

I repeatedly have noises coming from my computers: door slamming, door creaking open, women's screams. Seems that malware audio files are playing intermittently. Norton and Spybot have no effect. These have now spread over my entire home network. Anyone heard of this or know how to remove them?

View more questions Search