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    Phatfergie's Avatar
    Phatfergie Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Dec 24, 2008, 10:32 AM
    Can't install Adobe Flash Update
    When I open the browser there is an icon in some of the graphic locations saying I need a plug in update. When I try to install it, It tells me the following:

    "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again."

    Now I can't restart Firefox or uninstall it because the same error message keeps coming up. It looks like it's trying to install the update but quits and the error pops up again.https://www.askmehelpdesk.com/images...sed::confused:
    johndoe99's Avatar
    johndoe99 Posts: 167, Reputation: 21
    Junior Member
    		  
    #2

    Dec 24, 2008, 12:33 PM
    The problem could be that the version of Flash that you are trying to update, might not be updatable and that a new version is needed, so the updater gets confused. Try uninstalling Flash and installing the latest version:

    Have a look here:

    Code:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166&sliceId=2
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
    Uber Member
    		  
    #3

    Dec 24, 2008, 06:02 PM

    Remove flash using Add/Remove programs. Make sure NO browsers are running at the time. Download Flash from Adobe's website.

    Adobe software has been getting finicky lately. One install of Adobe Reader I had to tweek many registry entries.
    NoDaddy dot com's Avatar
    NoDaddy dot com Posts: 101, Reputation: 0
    Junior Member
    		  
    #4

    Feb 27, 2009, 10:06 PM
    Be sure the registry has correct ACLs

    Adobe - Search: registry acls

    Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation
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