MISSING "RUN" OPTION:
1. Open
gpedit by double clicking on
'gpedit.msc' (C:\WINDOWS\system32\gpedit.msc)
2. Open
'User configuration' -> 'Administrative Templates' ->'Start Menu & Toolbar'
3. In the right pane find
'Remove Run from start menu' and double click on it to open the configuration window
4. Chose
'Disable' and push
OK button
MISSING LOGOFF OPTION:
1. Open
gpedit by double clicking on
'gpedit.msc' (C:\WINDOWS\system32\gpedit.msc)
2. Open
'User configuration' -> 'Administrative Templates' ->'System' > 'Ctrl+Alt+Del Options'
3. In the right pane find
'Remove Logoff' and double click on it to open the configuration window
4. Chose
'Disable' and push
OK button
ADDRESSING THE POSSIBLE VIRUS ISSUE:
Then, please download the free utility
Malwarebytes' Anti-Malware from here:
http://www.majorgeeks.com/Malwarebyt...are_d5756.html
Double Click
mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish, so please be patient.
- When the scan is complete, click
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish, so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked , and click Remove Selected.
- When disinfection is completed , a log will open in Notepad and you may be prompted to Restart (See Extra Note).
- A run log is automatically saved by MBAM and can be viewed by clicking the Logs TAB in MBAM.
, then Show Results to view the results. - Make sure that everything is checked , and click Remove Selected.
- When disinfection is completed , a log will open in Notepad and you may be prompted to Restart (See Extra Note).
- A run log is automatically saved by MBAM and can be viewed by clicking the Logs TAB in MBAM.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.