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vandotto · Oct 16, 2008, 05:56 PM

I need some help in my destop, gateway GT5056, my monitor is also Gateway, FTD 1760 TFT, "EzMenu" display controls, 1280 x 1024 max. res.''. This morning I got a message from windows update, I hit it yes, and after that the color of my screen goes between blue, light yellow and green, then I restore the system for 2 days ago, and then when I start the PC, it start running (with same colors) I able to see windows logo, I receive message for update of display drivers and after that the screen gets black.
When PC start I see windows logo and after that I cannot see anything, except a really tiny blue line in the real top of the screen. What happaned? It is to bad? I am lost.

seahwk83 · Oct 16, 2008, 10:08 PM

After restore, does the PC start normally or problem?

Would start in safe mode and then go to device mgr and click + next to display adapter and right click on the adapter and choose unisntall and say OK

Close open windows and restart PC, should be OK now

Post back

vandotto · Oct 17, 2008, 11:46 AM

After I star the problem persist, I can hear the PC working, but I cannot see anything in the screen, only a tiny blue line across in the top of the screen.

JBeaucaire · Oct 17, 2008, 12:07 PM

You can plug the monitor into another computer or laptop and see if it works normally there. If you get the same thing, you know your monitor is toasted.

vandotto · Oct 17, 2008, 01:13 PM

I restore PC w/backup option, but the colors persist, can I do something to get back the normal colors on the screen?

vandotto · Oct 17, 2008, 01:16 PM

I plugged the monitor in other PC and it is perfect, also I plugged other screen in my PC and present same colors, (blue, green ans really light yellow)

JBeaucaire · Oct 17, 2008, 02:05 PM

Try booting into Safe Mode. Does the display return? If so, change the settings in Safe Mode to something lower than you usually use, then reboot normally again.

Fingers crossed.

seahwk83 · Oct 17, 2008, 02:06 PM

And you have gone to device mgr and uninstalled adapter and restarted

What is listed as the present display adapter when you go to device mgr

vandotto · Oct 18, 2008, 02:08 PM

I restore de PC w/ backup. But it was too bad the restore works and bring me back the image in the monitor, but no w/ backup, I lost all my info, the screen comes back but the color problem persist, my wife told me she some in the screen an update about display drivers settings or something like that and after she hit OK was the problem with the monitor,

vandotto · Oct 21, 2008, 10:19 AM

After I restore whole system, the problem about colors w/monitor exist, also I got a problem when I try to restore system with backup but it doesn't created the backup, it is somehow I can recover my info? Or it just I lost it.

vandotto · Oct 23, 2008, 02:52 PM

Hi guys, I got my screen w/normal colors again, thanks for your help.