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    teresar47's Avatar
    teresar47 Posts: 4, Reputation: 1
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    #1

    Sep 17, 2008, 09:41 AM
    How to get scanner to work with vista
    How do you get your scanner to work with vista? Have a lexmark2300 series
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #2

    Sep 17, 2008, 09:54 AM
    Are you sure that's a scanner model number? Is it the 2310 maybe?
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    teresar47 Posts: 4, Reputation: 1
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    #3

    Sep 17, 2008, 09:58 AM
    Yes on the disk that came with it said series2300
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #4

    Sep 17, 2008, 09:59 AM
    Go here: Customer Support - Lexmark

    In the printer model search box enter 2310
    Select the printer model that shows up
    You may have to click on Find Drivers on the left hand side
    Select Vista in the box
    ashishCMH's Avatar
    ashishCMH Posts: 5, Reputation: 1
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    #5

    Sep 17, 2008, 05:49 PM
    Which version of Vista is it? Home Premium?
    Does it have the Service Pack 1 installed? You can figure that out by clicking on the start button and typing "winver" (with out the quotes) in the "start search" input box.
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    teresar47 Posts: 4, Reputation: 1
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    #6

    Sep 18, 2008, 11:00 AM
    Yes it is home permium
    teresar47's Avatar
    teresar47 Posts: 4, Reputation: 1
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    #7

    Sep 18, 2008, 11:02 AM
    Yes it is home premium
    ashishCMH's Avatar
    ashishCMH Posts: 5, Reputation: 1
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    #8

    Sep 18, 2008, 12:28 PM
    Does it have the Service Pack 1 installed?
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #9

    Sep 18, 2008, 12:46 PM
    Quote Originally Posted by ashishCMH
    Does it have the Service Pack 1 installed?
    It doesn't matter. If she follows the link and instructions I gave her then she'll get the proper drivers.
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    ashishCMH Posts: 5, Reputation: 1
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    #10

    Sep 18, 2008, 01:16 PM
    Maybe it will, maybe it won't. But, I've seen that with my own Vista Home PC, I could install drivers but the devices would still be unrecognized. When I updated the OS with SP1, it started working. Did'nt mean to tread on your toes there buddy.
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