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    Alok Prabhat's Avatar
    Alok Prabhat Posts: 7, Reputation: 1
    New Member
     
    #1

    Aug 26, 2008, 12:14 PM
    Dell support center utility giving errors
    I am an user of dell inspiron 1525 model and from some time my dell support center utility is not working.
    I contacted the dell people and they said to reinstall vista and bring back the system to factory settings. I am not in a position to format the system.

    I have done these things:

    Reinstalled dell support center from website of dell

    Restored default settings for IE

    Repair of windows from original dvd.

    Help me if you find some solution...

    I have attached screen shots.screenshot 1

    screenshot 2
    1st one is the shot when I right click the mouse
    2nd one is the shot when I click any of the options.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
     
    #2

    Aug 26, 2008, 12:18 PM
    The screen shots didn't make it to your post.
    You don't really need to use the Dell Support software. It's a utility that lets you know about updates and does *some* troubleshooting. I certainly would not have rebuilt a system just because of that. I usually bookmark the Dell Support page that contains the drivers for my model and check there periodically.
    Alok Prabhat's Avatar
    Alok Prabhat Posts: 7, Reputation: 1
    New Member
     
    #3

    Aug 26, 2008, 12:23 PM
    Quote Originally Posted by Alok Prabhat
    i am an user of dell inspiron 1525 model and from some time my dell support center utility is not working.
    i contacted the dell people and they said to reinstall vista and bring back the system to factory settings. i am not in a position to format the system.

    i have done these things:

    reinstalled dell support center from website of dell

    restored default settings for IE

    repair of windows from original dvd.

    help me if you find some solution...

    i have attached screen shots.

    1st one is the shot when I right click the mouse
    2nd one is the shot when i click any of the options.
    Thanks NeedKarma.
    Alok Prabhat's Avatar
    Alok Prabhat Posts: 7, Reputation: 1
    New Member
     
    #4

    Aug 26, 2008, 12:36 PM
    Quote Originally Posted by NeedKarma
    The screen shots didn't make it to your post.
    You don't really need to use the Dell Support software. It's a utility that lets you know about updates and does *some* troubleshooting. I certainly would not have rebuilt a system just because of that. I usually bookmark the Dell Support page that contains the drivers for my model and check there periodically.
    Thanks for you help and I think a good suggestion...

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