I just installed a 30-day trial of WinXP Professional on my desktop and
now my sound is gone! I have a Gateway E-2000 with an Intel Pentium 4
CPU 1.80GHz. The DirectX Diagnostic for Sound gave me this error
message: DirectSound test results: Failure at step 3
(DirectSoundCreate): HRESULT = 0x8878000a (The request failed because
DirectSound resources, such as the priority level, were already in use
by another caller.)
It also said Device Name: Modem #0 Line Playback (emulated), Product ID
81. No drivers listed.
Device Manager shows: Yellow question mark - Other devices and under
that lists another yellow question mark and Multimedia Audio
Controller.
Right clicking and using Hardware Update Wizard says cannot find
driver.
I know at one point there was a Soundmax driver installed but I cannot find the file anywhere. The ones I downloaded and tried to installed gave me same error message - cannot find driver - try again. This is SO frustrating!
Here is Everest Summary Report:
--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------
Version EVEREST v4.50.1408 Beta
Benchmark Module 2.3.225.0
Homepage
Lavalys - Comprehensive IT Security and Management
Report Type Quick Report [ TRIAL VERSION ]
Computer MARY-75975C8D0E
Generator Administrator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-06-27
Time 21:54
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MARY-75975C8D0E
User Name Administrator
Logon Domain [ TRIAL VERSION ]
Date / Time 2008-06-27 / 21:54
Motherboard:
CPU Type Intel Pentium 4, 1800 MHz (18 x 100)
Motherboard Name Intel Rexburg D845GRG (3 PCI, 1 AGP, 2 DIMM, Audio, Video)
Motherboard Chipset Intel Brookdale-G i845G
System Memory [ TRIAL VERSION ]
DIMM1: Samsung M3 68L3223DTL-CB0 256 MB PC2100 DDR SDRAM (2.5-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)
BIOS Type AMI (08/21/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter Intel(R) 82845G Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Plug and Play Monitor [NoDB] (0000000000)
Multimedia:
Audio Adapter Analog Devices AD1981A @ Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]
Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Controller
Floppy Drive Floppy disk drive
Disk Drive Maxtor 5T020H2 (20 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive HL-DT-ST CD-RW GCE-8400B (40x/12x/40x CD-RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse
Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-11-50-D4-CF-4F
Network Adapter Belkin Wireless G Desktop Card (192. [ TRIAL VERSION ])
Network Adapter Intel(R) PRO/100 VE Network Connection
Modem BCM V.90 56K Modem
Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB1 Controller Intel 82801DB ICH4 - USB Controller [A-1]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [A-1]
DMI:
DMI BIOS Vendor Intel Corp.
DMI BIOS Version RG84510A.15A.0057.P19.0308210949
DMI System Manufacturer Gateway
DMI System Product E-2000
DMI System Version 4000792
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer Intel Corporation
DMI Motherboard Product D845GRG
DMI Motherboard Version AAA86577-301
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Gateway
DMI Chassis Version NSC03A03
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 1
--------------------------------------------------------------------------
It looks like I need this driver:
Audio Adapter Analog Devices AD1981A @ Intel 82801DB ICH4 - AC'97 Audio Controller [A-1]
I can download it but when I try to install it says "driver not found, please restart your computer and try again"... or something like that.
I am tearing my hair out here trying to figure out what to do. I also tried repairing the XP install but have the same problem. Can anyone help?
thank you!
mary
:confused: